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Suffolk County Sheriff's Department - Maintenance and Support for the Offender Management System (OMS) - BD-27-1098-HOC-SDS02-132820, 2026

Suffolk County Sheriff's Office logoSuffolk County Sheriff's Office
Due
Sep 14, 2026
Deadline passed
Posted
Sep 7, 2026
Primary contact
Magaly Chinchilla
(617) 635-1000

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Summary

Suffolk County Sheriff's Department is seeking expressions of interest and qualifications from vendors capable of providing software application maintenance and support for Global Tel Link's (GTL) Commercial-Off-The-Shelf (COTS) Offender Management System (OMS) application, DISI maintenance and support, interface services, and phone support under solicitation BD-27-1098-HOC-SDS02-132820.

The objective is to maintain operational requirements established under the Criminal Justice Reform law of 2018. Interested vendors must submit proposals by September 14, 2026, at 1:00 PM to Magaly Chinchilla at 20 Bradston Street, Boston, MA 02118, providing evidence of qualifications and experience with GTL's OMS application.

REQUIRED ATTACHMENTS

9
  • Standard Contract Form and Instructions
  • Commonwealth Terms & Conditions
  • Prompt Pay Discount Form
  • Contractor Signature Form
  • Authorization for Electronic Funds Transfer
  • Request for Taxpayer Identification Number and Certification (W-9)
  • Business Reference Form
  • Environmental Preferred Products form
  • Create a Quote Job Aid
Submit to
Suffolk County Sheriff's Department, Attn: Magaly Chinchilla, Contract Administrator, 20 Bradston Street, Boston, MA 02118
Scope location
Boston, MA
Reported agency
Suffolk County Sheriff's Department

Questions about this RFI

How do I respond to this RFI from Suffolk County Sheriff's Office?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 14, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Suffolk County Sheriff's Department, Attn: Magaly Chinchilla, Contract Administrator, 20 Bradston Street, Boston, MA 02118. For questions, contact Magaly Chinchilla.

Can small businesses or minority-owned firms bid on this RFI?

Most government agencies, including Suffolk County Sheriff's Office in MA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFI submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Magaly Chinchilla at (617) 635-1000. Questions and answers are typically shared with all prospective bidders.

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Where can I find more RFPs from Suffolk County Sheriff's Office?

All active and historical solicitations from Suffolk County Sheriff's Office are tracked and searchable. As a county department agency, Suffolk County Sheriff's Office regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What documents are required to bid on this RFI?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Standard Contract Form and Instructions, Commonwealth Terms & Conditions, Prompt Pay Discount Form, Contractor Signature Form, Authorization for Electronic Funds Transfer, Request for Taxpayer Identif. Review the full document from Suffolk County Sheriff's Office for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Boston, MA. Review the full solicitation for detailed scope requirements.

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