Suffolk County Sheriff's Office - Offender Management System Maintenance and Support Services - BD-26-1098-HOC-SDS02-126781 (2026)
Suffolk County Sheriff's OfficeCounty Department · Boston, MA- Due
- Apr 13, 2026
- Deadline passed
- Posted
- Mar 30, 2026
- Primary contact
- Magaly Chinchilla
- (617) 635-1000
The 30-second brief
The Suffolk County Sheriff's Department is issuing a due diligence posting of intent to contract services from Global Tel*Link (GTL) Corporation for maintenance and support of the Offender Management System (OMS), DISI maintenance and support, interface, and phone support. The objective is to maintain software application operations and requirements established by the Criminal Justice Reform law of 2018 for GTL's COTS OMS package. Interested and qualified vendors must submit documentation demonstrating their ability to provide the same proprietary product and service by April 13, 2026, at 1:00 PM. Responses must be physically delivered to the Suffolk County Sheriff's Department at 20 Bradston Street, Boston, MA 02118, as emailed or faxed proposals are not accepted.
OMS Maintenance and Support, DISI Maintenance and Support, Interface, Phone Support
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Summary
The Suffolk County Sheriff's Department is issuing a due diligence posting of intent to contract services from Global Tel*Link (GTL) Corporation for maintenance and support of the Offender Management System (OMS), DISI maintenance and support, interface, and phone support.
The objective is to maintain software application operations and requirements established by the Criminal Justice Reform law of 2018 for GTL's COTS OMS package. Interested and qualified vendors must submit documentation demonstrating their ability to provide the same proprietary product and service by April 13, 2026, at 1:00 PM. Responses must be physically delivered to the Suffolk County Sheriff's Department at 20 Bradston Street, Boston, MA 02118, as emailed or faxed proposals are not accepted.
REQUIRED DELIVERABLES
4- OMS Maintenance and Support
- DISI Maintenance and Support
- Interface
- Phone Support
REQUIRED ATTACHMENTS
9- Standard Contract Form and Instructions
- Commonwealth Terms & Conditions
- Prompt Pay Discount Form
- Contractor Signature Form
- Authorization for Electronic Funds Transfer
- Request for Taxpayer Identification Number and Certification (W-9)
- Business Reference Form
- Environmental Preferred Products form
- Create a Quote Job Aid
- Submit to
- Suffolk County Sheriff's department, Attn: Magaly Chinchilla, Contract Administrator, 20 Bradston Street, Boston, MA 02118
- Scope location
- Boston, MA
Questions about this QUOTE
How do I respond to this Quote from Suffolk County Sheriff's Office?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is April 13, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Suffolk County Sheriff's department, Attn: Magaly Chinchilla, Contract Administrator, 20 Bradston Street, Boston, MA 02118. For questions, contact Magaly Chinchilla.
Can small businesses or minority-owned firms bid on this Quote?
Most government agencies, including Suffolk County Sheriff's Office in MA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the Quote submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Magaly Chinchilla at (617) 635-1000. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: OMS Maintenance and Support, DISI Maintenance and Support, Interface, Phone Support. Proposals should clearly address how each deliverable will be met.
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Where can I find more RFPs from Suffolk County Sheriff's Office?
All active and historical solicitations from Suffolk County Sheriff's Office are tracked and searchable. As a county department agency, Suffolk County Sheriff's Office regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this Quote?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Standard Contract Form and Instructions, Commonwealth Terms & Conditions, Prompt Pay Discount Form, Contractor Signature Form, Authorization for Electronic Funds Transfer, Request for Taxpayer Identif. Review the full document from Suffolk County Sheriff's Office for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Boston, MA. Review the full solicitation for detailed scope requirements.