City of Gallup - Data Processing, Print, and Mail Services - RFP No. 2025/2026/07 (2026)
City of GallupCity · Gallup, NM- Due
- May 28, 2026
- Deadline passed
- Posted
- Apr 17, 2026
- Contract term
- 1 year
- Primary contact
- Jacqueline Leyba
- (505) 863-1284
The 30-second brief
The City of Gallup is seeking proposals for comprehensive data processing, print, and mail services for utility billing operations supporting approximately 10,600 utility accounts. The scope includes utility account data management, high-volume variable data printing, document processing, intelligent mail barcode (IMB) presort processing, and USPS First-Class Mail distribution within one business day. The project requires integration with Superion Naviline IBM AS/400 legacy systems via SFTP/HTTPS and PGP encryption, alongside modern digital billing capabilities, eBilling via email and SMS, and a secure customer portal. Submissions are due by May 28, 2026, with a question deadline of May 14, 2026. The contract initial term is one year, with automatic renewal for up to seven additional one-year terms.
Company Experience & Capacity (15 points), Technical Approach & Methodology (25 points), Digital Capabilities & Innovation (15 points), Security, Compliance & Risk Management (15 points), Reporting, Transparency & Customer Support (10 points), Cost/Fee Proposal Formula Based (20 points), Local/NM Resident/Veterans/Native American Preference (up to 10 points)
Hear what Gallup plans next before it's posted.
Get alerts freeFree account · 30-second setup · No credit card
Summary
The City of Gallup is seeking proposals for comprehensive data processing, print, and mail services for utility billing operations supporting approximately 10,600 utility accounts.
The scope includes utility account data management, high-volume variable data printing, document processing, intelligent mail barcode (IMB) presort processing, and USPS First-Class Mail distribution within one business day. The project requires integration with Superion Naviline IBM AS/400 legacy systems via SFTP/HTTPS and PGP encryption, alongside modern digital billing capabilities, eBilling via email and SMS, and a secure customer portal. Submissions are due by May 28, 2026, with a question deadline of May 14, 2026. The contract initial term is one year, with automatic renewal for up to seven additional one-year terms.
EVALUATION CRITERIA
REQUIRED ATTACHMENTS
8- Gallup Sample RFP Contract 2026
- Certificate(s) of insurance
- Copy of New Mexico Resident Preference Certificate
- Current I.R.S. W-9 Form
- Cost Proposal
- GALLUP LETTER OF TRANSMITTAL
- Conflict of Interest and Debarment/Suspension Certification
- Campaign Contribution Disclosure Form
- Submit to
- https://procurement.opengov.com/portal/gallupnm
- Duration
- 96 months
- Scope location
- Gallup, NM
- Projected sq ft
- 10,600 sq ft
Questions about this RFP
How do I respond to this RFP from City of Gallup?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 28, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://procurement.opengov.com/portal/gallupnm. For questions, contact Jacqueline Leyba.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Gallup in NM, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jacqueline Leyba at (505) 863-1284. Questions and answers are typically shared with all prospective bidders.
Show 5 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Company Experience & Capacity (15 points), Technical Approach & Methodology (25 points), Digital Capabilities & Innovation (15 points), Security, Compliance & Risk Management (15 points), Reporting, T..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Gallup?
All active and historical solicitations from City of Gallup are tracked and searchable. As a city agency, City of Gallup regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Gallup Sample RFP Contract 2026, Certificate(s) of insurance, Copy of New Mexico Resident Preference Certificate, Current I.R.S. W-9 Form, Cost Proposal, GALLUP LETTER OF TRANSMITTAL, Conflict of Inte. Review the full document from City of Gallup for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Gallup, NM. The total projected area is 10600 sq ft. Review the full solicitation for detailed scope requirements.