City of Augusta IT Managed Services Bid # 226033 2026
City of Augusta, City of Augusta, ME·City
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- Primary Contact
- Corey M. Beaulieu · (207) 620-8144
- Scope Location
- Augusta, ME
- Submission Address
- City of Augusta, Development Services Office, 1st floor, 16 Cony Street, Augusta, Me 04330
SUMMARY
The City of Augusta is soliciting sealed bids for IT Managed Services under Bid # 226033. The selected partner will provide 24x7 monitoring and management of network and server infrastructure, including managed patching of Windows servers, onsite and remote support with defined SLAs, and repair/replacement labor. Additional core services include support for VEEAM backup and disaster recovery, monthly vulnerability scans, strategic consulting for modernization, and renewal tracking for IT infrastructure licensing. The City also seeks demonstrated capabilities for future consideration such as EDR, antivirus, and end-user help desk support. Proposals are due by 2:00 p.m. on April 30, 2026, at the Development Services Office. Evaluation criteria include price (20 pts), scalability (20 pts), cybersecurity capabilities (20 pts), and local presence with a 2-hour response time (20 pts).
EVALUATION CRITERIA
Price (20 pts), Scalability of Offerings (20 pts), Demonstrated Cybersecurity & Management Capabilities (20 pts), Local Presence with 2-hour response time (20 pts), Prior Work History with the City of Augusta (10 pts), Multi-domain & municipal experience (10 pts)
REQUIRED DELIVERABLES
Sealed proposal, Signed original copy, Detailed and itemized cost quote, Attachment 2 Bid Form
REQUIRED ATTACHMENTS
Attachment 1 – Nondisclosure Agreement, Attachment 2 – Bid Form, Attachment 3 – Evaluation
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Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this Bid from City of Augusta?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is April 30, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: City of Augusta, Development Services Office, 1st floor, 16 Cony Street, Augusta, Me 04330. For questions, contact Corey M. Beaulieu.
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Price (20 pts), Scalability of Offerings (20 pts), Demonstrated Cybersecurity & Management Capabilities (20 pts), Local Presence with 2-hour response time (20 pts), Prior Work History with the City of..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Augusta?
All active and historical solicitations from City of Augusta are tracked and searchable. As a city agency, City of Augusta regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this Bid?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Attachment 1 – Nondisclosure Agreement, Attachment 2 – Bid Form, Attachment 3 – Evaluation. Review the full document from City of Augusta for the complete list.
Can small businesses or minority-owned firms bid on this Bid?
Most government agencies, including City of Augusta in ME, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the Bid submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Corey M. Beaulieu at (207) 620-8144. Questions and answers are typically shared with all prospective bidders.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Augusta, ME. Review the full solicitation for detailed scope requirements.
What are the key deliverables?
The solicitation specifies the following deliverables: Sealed proposal, Signed original copy, Detailed and itemized cost quote, Attachment 2 Bid Form. Proposals should clearly address how each deliverable will be met.
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