City of Augusta - IT Managed Services - Bid No. 226033, 2026
City of AugustaCity · Augusta, ME- Due
- Apr 30, 2026
- Deadline passed
- Posted
- Apr 2, 2026
- Contract term
- 1 year
- Primary contact
- Corey M. Beaulieu
- (207) 626-2365
The 30-second brief
The City of Augusta is seeking a qualified partner to provide comprehensive IT managed services that ensure operational continuity, security, and scalability for the city's network in conjunction with in-house IT staff. Core services include 24x7 monitoring and management of network and server infrastructure, managed patching of Windows servers, onsite and remote support with defined SLAs, repair or replacement labor, support of VEEAM backup and disaster recovery solutions, secure documentation vault, renewal tracking and procurement of IT licenses and warranties, monthly vulnerability scans, strategic consulting, and regular network administration. The bid is directed to qualified vendors selected based on prior RFQ #226019, with additional information provided upon execution of an NDA. Proposals are due by April 30, 2026, at 2:00 P.M. at the Development Services Office in Augusta, Maine.
Price (20 pts), Scalability of Offerings (20 pts), Demonstrated Cybersecurity & Management Capabilities (20 pts), Local Presence with 2-hour response time from the City of Augusta (20 pts), Prior Work History with the City of Augusta (10 pts), Multi-domain & municipal experience (10 pts)
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Summary
The City of Augusta is seeking a qualified partner to provide comprehensive IT managed services that ensure operational continuity, security, and scalability for the city's network in conjunction with in-house IT staff.
Core services include 24x7 monitoring and management of network and server infrastructure, managed patching of Windows servers, onsite and remote support with defined SLAs, repair or replacement labor, support of VEEAM backup and disaster recovery solutions, secure documentation vault, renewal tracking and procurement of IT licenses and warranties, monthly vulnerability scans, strategic consulting, and regular network administration. The bid is directed to qualified vendors selected based on prior RFQ #226019, with additional information provided upon execution of an NDA. Proposals are due by April 30, 2026, at 2:00 P.M. at the Development Services Office in Augusta, Maine.
EVALUATION CRITERIA
Price (20 pts), Scalability of Offerings (20 pts), Demonstrated Cybersecurity & Management Capabilities (20 pts), Local Presence with 2-hour response time from the City of Augusta (20 pts), Prior Work History with the City of Augusta (10 pts), Multi-domain & municipal experience (10 pts)
REQUIRED ATTACHMENTS
5- Nondisclosure Agreement
- Bid Form
- Cost Proposal
- Certificate of Insurance
- Waiver of Subrogation
- Submit to
- City of Augusta, Development Services Office, 1st floor, 16 Cony Street, Augusta, ME 04330
- Scope location
- Augusta, ME
Questions about this BID
How do I respond to this Bid from City of Augusta?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is April 30, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: City of Augusta, Development Services Office, 1st floor, 16 Cony Street, Augusta, ME 04330. For questions, contact Corey M. Beaulieu.
Can small businesses or minority-owned firms bid on this Bid?
Most government agencies, including City of Augusta in ME, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the Bid submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Corey M. Beaulieu at (207) 626-2365. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Price (20 pts), Scalability of Offerings (20 pts), Demonstrated Cybersecurity & Management Capabilities (20 pts), Local Presence with 2-hour response time from the City of Augusta (20 pts), Prior Work..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Augusta?
All active and historical solicitations from City of Augusta are tracked and searchable. As a city agency, City of Augusta regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this Bid?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Nondisclosure Agreement, Bid Form, Cost Proposal, Certificate of Insurance, Waiver of Subrogation. Review the full document from City of Augusta for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Augusta, ME. Review the full solicitation for detailed scope requirements.