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UT Procurement BU - MTAS Citizen Survey Program - RFP BID1000319 (2026)

The University Of Tennessee System Office logoThe University Of Tennessee System Office
Due
Oct 16, 2026
Deadline passed
Posted
Sep 16, 2026
Contract term
3 years
Primary contact
Logan Hurt
(865) 974-3626

The 30-second brief

What they're buying

The University of Tennessee Municipal Technical Advisory Services (MTAS) seeks proposals from qualified firms to design, administer, analyze, and report on a comprehensive statewide Citizen Survey Program for Tennessee municipalities. The selected vendor will deliver consistent methodology, reliable national benchmarking using an established comparative dataset, importance-satisfaction analysis, GIS-enabled mapping, confidential municipal data ownership, and accessible multilingual survey design with mixed-mode distribution including mail, online, QR codes, and phone support. The scope includes annual statewide aggregate reporting, a statewide dashboard supporting municipality-level drilldowns that MTAS can update independently, and optional public presentations and marketing materials. Proposals are due by October 16, 2026, and the initial contract term is three years from 12/1/2026 to 11/30/2029 with up to two optional one-year renewal terms. Evaluation is based 70% on technical proposals and 30% on cost proposals.

How it's scored

Technical Proposal 70%, Cost Proposal 30%

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Summary

The University of Tennessee Municipal Technical Advisory Services (MTAS) seeks proposals from qualified firms to design, administer, analyze, and report on a comprehensive statewide Citizen Survey Program for Tennessee municipalities.

The selected vendor will deliver consistent methodology, reliable national benchmarking using an established comparative dataset, importance-satisfaction analysis, GIS-enabled mapping, confidential municipal data ownership, and accessible multilingual survey design with mixed-mode distribution including mail, online, QR codes, and phone support. The scope includes annual statewide aggregate reporting, a statewide dashboard supporting municipality-level drilldowns that MTAS can update independently, and optional public presentations and marketing materials. Proposals are due by October 16, 2026, and the initial contract term is three years from 12/1/2026 to 11/30/2029 with up to two optional one-year renewal terms. Evaluation is based 70% on technical proposals and 30% on cost proposals.

EVALUATION CRITERIA

Technical Proposal 70%, Cost Proposal 30%

Duration
36 months
Scope location
Knoxville, TN
Reported agency
The University of Tennessee

Questions about this RFP

How do I respond to this RFP from The University Of Tennessee System Office?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 16, 2026. Submissions should be delivered to: [email protected]. For questions, contact Logan Hurt.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including The University Of Tennessee System Office in TN, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Logan Hurt at (865) 974-3626. Questions and answers are typically shared with all prospective bidders.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Technical Proposal 70%, Cost Proposal 30%" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from The University Of Tennessee System Office?

All active and historical solicitations from The University Of Tennessee System Office are tracked and searchable. As a higher ed agency, The University Of Tennessee System Office regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 3 years. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from The University Of Tennessee System Office for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Knoxville, TN. Review the full solicitation for detailed scope requirements.

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