Tennessee Department of Environment and Conservation - Tennessee State Parks Retail, Food and Beverage POS Software - RFP # 32701-26-328 2026
Tennessee Department of General Services | State of TennesseeState · Nashville, TN- Due
- Dec 11, 2026
- 29 days left
- Posted
- Oct 8, 2026
- Contract term
- 5 years
- Primary contact
- Sydney Loomans
- (615) 253-7266
The 30-second brief
The Tennessee Department of Environment and Conservation seeks proposals for a cloud-based retail and food-and-beverage point-of-sale (POS) software platform for Tennessee State Parks, including six state-park lodges, multiple stand-alone restaurants, and gift shops. The enterprise-grade POS system requires barcode scanning, SKU search, matrix items, inventory management, menu management, handheld ordering capabilities, kitchen display systems (KDS), 24/7 support, and integration with Maestro Hospitality Systems software. The contract term is 60 months with up to 5 one-year renewal options, and an estimated maximum liability of $3,400,000. Proposals are due by December 11, 2026 at 2:00 p.m. Central Time.
General Qualifications & Experience 20, Technical Qualifications, Experience & Approach 40, Oral Presentation 10, Cost Proposal 30
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Summary
The Tennessee Department of Environment and Conservation seeks proposals for a cloud-based retail and food-and-beverage point-of-sale (POS) software platform for Tennessee State Parks, including six state-park lodges, multiple stand-alone restaurants, and gift shops.
The enterprise-grade POS system requires barcode scanning, SKU search, matrix items, inventory management, menu management, handheld ordering capabilities, kitchen display systems (KDS), 24/7 support, and integration with Maestro Hospitality Systems software. The contract term is 60 months with up to 5 one-year renewal options, and an estimated maximum liability of $3,400,000. Proposals are due by December 11, 2026 at 2:00 p.m. Central Time.
EVALUATION CRITERIA
5- General Qualifications & Experience 20
- Technical Qualifications
- Experience & Approach 40
- Oral Presentation 10
- Cost Proposal 30
REQUIRED ATTACHMENTS
4- Response Statement of Certifications & Assurances
- Technical Response
- Cost Proposal
- Reference Questionnaire
- Submit to
- https://www.tn.gov/generalservices/procurement/central-procurement-office--cpo-/supplier-information/request-for-proposals--rfp--opportunities1.html
- Duration
- 60 months
- Scope location
- Nashville, TN
- Reported agency
- Tennessee Department of Environment and Conservation
Questions about this RFP
How do I respond to this RFP from Tennessee Department of General Services | State of Tennessee?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is December 11, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://www.tn.gov/generalservices/procurement/central-procurement-office--cpo-/supplier-information/request-for-proposals--rfp--opportunities1.html. For questions, contact Sydney Loomans.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Tennessee Department of General Services | State of Tennessee in TN, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Sydney Loomans at (615) 253-7266. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "General Qualifications & Experience 20, Technical Qualifications, Experience & Approach 40, Oral Presentation 10, Cost Proposal 30" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Tennessee Department of General Services | State of Tennessee?
All active and historical solicitations from Tennessee Department of General Services | State of Tennessee are tracked and searchable. As a state agency, Tennessee Department of General Services | State of Tennessee regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of December 11, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Response Statement of Certifications & Assurances, Technical Response, Cost Proposal, Reference Questionnaire. Review the full document from Tennessee Department of General Services | State of Tennessee for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Nashville, TN. Review the full solicitation for detailed scope requirements.