Tennessee Department of Environment and Conservation State Parks Reservation and Retail POS System RFP 32701-26-331
Tennessee Department of General Services | State of TennesseeState · Nashville, TN- Due
- Jan 11, 2027
- 60 days left
- Posted
- Nov 6, 2026
- Contract term
- 5 years
- Primary contact
- Sydney Loomans
- (615) 253-7266
The 30-second brief
The Tennessee Department of Environment and Conservation seeks a long-term partner to deliver a modern, cloud-hosted, centralized software-as-a-service (SaaS) reservation, registration, and retail point-of-sale (POS) system (the 'System') for Tennessee State Parks. The scope covers campsite, cabin, and day-use facility reservations, marina contract management, retail POS operations across approximately 96 locations, access permits, programs, events, and tours. The System must provide real-time availability, dynamic pricing, mobile-responsive user interfaces, accrual-based accounting integration with Edison/PeopleSoft, and third-party API connectivity. The submission deadline is January 11, 2027, with a pre-response conference scheduled for November 16, 2026.
General Qualifications & Experience 15, Technical Qualifications, Experience & Approach 40, Oral Presentation or Field Test 15, Cost Proposal 30
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Summary
The Tennessee Department of Environment and Conservation seeks a long-term partner to deliver a modern, cloud-hosted, centralized software-as-a-service (SaaS) reservation, registration, and retail point-of-sale (POS) system (the 'System') for Tennessee State Parks.
The scope covers campsite, cabin, and day-use facility reservations, marina contract management, retail POS operations across approximately 96 locations, access permits, programs, events, and tours. The System must provide real-time availability, dynamic pricing, mobile-responsive user interfaces, accrual-based accounting integration with Edison/PeopleSoft, and third-party API connectivity. The submission deadline is January 11, 2027, with a pre-response conference scheduled for November 16, 2026.
EVALUATION CRITERIA
5- General Qualifications & Experience 15
- Technical Qualifications
- Experience & Approach 40
- Oral Presentation or Field Test 15
- Cost Proposal 30
REQUIRED ATTACHMENTS
6- Response Statement of Certifications & Assurances
- Technical Response & Evaluation Guide
- Cost Proposal & Scoring Guide
- Reference Questionnaire
- Score Summary Matrix
- Pro Forma Contract
- Submit to
- https://www.tn.gov/generalservices/procurement/central-office--cpo-/supplier-information/request-for-proposals--rfp--opportunities1.html
- Duration
- 120 months
- Scope location
- Nashville, Tennessee
- Reported agency
- Tennessee Department of Environment and Conservation
Questions about this RFP
How do I respond to this RFP from Tennessee Department of General Services | State of Tennessee?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is January 11, 2027. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://www.tn.gov/generalservices/procurement/central-office--cpo-/supplier-information/request-for-proposals--rfp--opportunities1.html. For questions, contact Sydney Loomans.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Tennessee Department of General Services | State of Tennessee in TN, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Sydney Loomans at (615) 253-7266. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "General Qualifications & Experience 15, Technical Qualifications, Experience & Approach 40, Oral Presentation or Field Test 15, Cost Proposal 30" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Tennessee Department of General Services | State of Tennessee?
All active and historical solicitations from Tennessee Department of General Services | State of Tennessee are tracked and searchable. As a state agency, Tennessee Department of General Services | State of Tennessee regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of January 11, 2027, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Response Statement of Certifications & Assurances, Technical Response & Evaluation Guide, Cost Proposal & Scoring Guide, Reference Questionnaire, Score Summary Matrix, Pro Forma Contract. Review the full document from Tennessee Department of General Services | State of Tennessee for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Nashville, Tennessee. Review the full solicitation for detailed scope requirements.