Tennessee Department of Finance and Administration Voluntary Fully-Insured Vision Insurance Plan RFP # 31786-00192 (2026)
Tennessee Department of General Services | State of TennesseeState · Nashville, TN- Due
- Nov 6, 2026
- 3 days left
- Posted
- Aug 14, 2026
- Contract term
- 5 years
- Primary contact
- Heather Pease
- (615) 253-1652
The 30-second brief
The State of Tennessee Department of Finance and Administration, through the Division of Benefits Administration, is issuing this Request for Proposals (RFP # 31786-00192) to secure a single contract for a fully-insured, voluntary statewide and national Vision Insurance Plan for eligible employees, retirees, and dependents. The awarded contract effective period includes implementation starting mid-year 2027, with member benefits effective from January 1, 2028, through December 31, 2032. Core services required include claims processing, call center operations, employee outreach and communication, referrals, online services, enrollment file processing, required state insurance filings, and reporting. Proposals are due by November 6, 2026, at 2:00 p.m. Central Time. Evaluation will be based on general qualifications, technical qualifications, experience and approach, network analysis, and cost proposals.
Voluntary, Fully-insured vision insurance plan, Claims processing, Call center, Employee outreach and communication, Referrals, Online services for members and employers, Enrollment file processing, Required state insurance filings, And reporting
General Qualifications & Experience (10 points), Technical Qualifications, Experience & Approach (20 points), Technical Qualifications, Network Analysis (30 points), Cost Proposal (40 points)
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Summary
The State of Tennessee Department of Finance and Administration, through the Division of Benefits Administration, is issuing this Request for Proposals (RFP # 31786-00192) to secure a single contract for a fully-insured, voluntary statewide and national Vision Insurance Plan for eligible employees, retirees, and dependents.
The awarded contract effective period includes implementation starting mid-year 2027, with member benefits effective from January 1, 2028, through December 31, 2032. Core services required include claims processing, call center operations, employee outreach and communication, referrals, online services, enrollment file processing, required state insurance filings, and reporting. Proposals are due by November 6, 2026, at 2:00 p.m. Central Time. Evaluation will be based on general qualifications, technical qualifications, experience and approach, network analysis, and cost proposals.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
10- Voluntary
- Fully-insured vision insurance plan
- Claims processing
- Call center
- Employee outreach and communication
- Referrals
- Online services for members and employers
- Enrollment file processing
- Required state insurance filings
- Reporting
REQUIRED ATTACHMENTS
13- Statement of Certifications and Assurances
- Bank reference
- Credit references
- Credit rating or credit bureau score
- Independent audited financial statements
- Written experience statement
- Certificate of Authority from Tennessee Department of Commerce and Insurance
- Written confirmation regarding technical proposal examples
- Personnel roster and organizational chart with resumes
- Call center statistics
- Member communication samples
- Quest Analytics Provider Access Accessibility Analysis report and files
- HIPAA Business Associate Agreement Assessment (Appendix 7.9)
REQUIRED STAFFING
4- Submit to
- https://www.tn.gov/generalservices/procurement/central-procurement-office--cpo-/supplier-information/request-for-proposals--rfp--opportunities1.html
- Duration
- 60 months
- Scope location
- Nashville, Tennessee
- Reported agency
- State of Tennessee
Questions about this RFP
How do I respond to this RFP from Tennessee Department of General Services | State of Tennessee?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 6, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://www.tn.gov/generalservices/procurement/central-procurement-office--cpo-/supplier-information/request-for-proposals--rfp--opportunities1.html. For questions, contact Heather Pease.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Tennessee Department of General Services | State of Tennessee in TN, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Heather Pease at (615) 253-1652. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Account Manager, Project Coordinator, Information Systems Project Manager, Communications Manager. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Voluntary, Fully-insured vision insurance plan, Claims processing, Call center, Employee outreach and communication, Referrals, Online services for members and employers, Enrollment file processing, Required state insurance filings, And reporting. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "General Qualifications & Experience (10 points), Technical Qualifications, Experience & Approach (20 points), Technical Qualifications, Network Analysis (30 points), Cost Proposal (40 points)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Tennessee Department of General Services | State of Tennessee?
All active and historical solicitations from Tennessee Department of General Services | State of Tennessee are tracked and searchable. As a state agency, Tennessee Department of General Services | State of Tennessee regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of November 6, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Statement of Certifications and Assurances, bank reference, credit references, credit rating or credit bureau score, independent audited financial statements, written experience statement, Certificate. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Tennessee Department of General Services | State of Tennessee for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Nashville, Tennessee. Review the full solicitation for detailed scope requirements.