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Mayor's Office of Homeless Services - Winter Shelter Staffing Request for Proposals - CFY 2027

City of Baltimore logoCity of Baltimore
Due
Aug 31, 2026
Deadline passed
Posted
Aug 12, 2026
Contract term
1 year

The 30-second brief

What they're buying

The Mayor's Office of Homeless Services requests project proposals to provide staffing services for winter shelter during Code Blue and Purple declarations in Baltimore, Maryland. The selected provider will deliver shelter operations, meal services, transportation coordination, and supportive services, including surge staffing and 24/7 activation during extreme weather. Estimated contract term is October 1, 2026 through March 31, 2027, with funding between $600,000 and $700,000 available through Baltimore City General Funds. Proposals are due by Monday, August 31, 2026 at 5:00 pm via email to [email protected]. Evaluation criteria include Experience and Qualifications (20%), Service Quality and Compliance (30%), Cost (20%), and References and Past Performance (30%).

How it's scored

Experience and Qualifications (20%), Service Quality and Compliance (30%), Cost (20%), References and Past Performance (30%)

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Summary

The Mayor's Office of Homeless Services requests project proposals to provide staffing services for winter shelter during Code Blue and Purple declarations in Baltimore, Maryland.

The selected provider will deliver shelter operations, meal services, transportation coordination, and supportive services, including surge staffing and 24/7 activation during extreme weather. Estimated contract term is October 1, 2026 through March 31, 2027, with funding between $600,000 and $700,000 available through Baltimore City General Funds. Proposals are due by Monday, August 31, 2026 at 5:00 pm via email to [email protected]. Evaluation criteria include Experience and Qualifications (20%), Service Quality and Compliance (30%), Cost (20%), and References and Past Performance (30%).

EVALUATION CRITERIA

Experience and Qualifications20%
Service Quality and Compliance30%
Cost20%
References and Past Performance30%

REQUIRED ATTACHMENTS

Cover Page and Proposal Narrative, Budget, Conflict of Interest Questionnaire, Equal Access Agreement, Certificate of Good Standing with the State of Maryland, Proof of active UEI and SAM.gov registration, Single audits or audited financial statements, proof of active Charitable Status registration with the State of Maryland and Articles of Incorporation and Bylaws

REQUIRED STAFFING

6
Lead Residential MonitorsResidential MonitorsIntake SpecialistsCustodial StaffSupervisorsFloaters
Duration
6 months
Scope location
Baltimore, MD

Questions about this RFP

How do I respond to this RFP from City of Baltimore?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 31, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected].

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including City of Baltimore in MD, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

What staffing is required for this project?

This solicitation outlines specific staffing requirements. The required roles include: Lead Residential Monitors, Residential Monitors, Intake Specialists, Custodial Staff, Supervisors, Floaters. Proposers should demonstrate relevant qualifications and experience for each required role.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Experience and Qualifications (20%), Service Quality and Compliance (30%), Cost (20%), References and Past Performance (30%)" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from City of Baltimore?

All active and historical solicitations from City of Baltimore are tracked and searchable. As a city agency, City of Baltimore regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 1 year. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Cover Page and Proposal Narrative, Budget, Conflict of Interest Questionnaire, Equal Access Agreement, Certificate of Good Standing with the State of Maryland, Proof of active UEI and SAM.gov registra. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from City of Baltimore for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Baltimore, MD. Review the full solicitation for detailed scope requirements.

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