Mayor's Office of Employment Development - Reservoir Square Café Operations and Transitional Employment Program - 2026
City of BaltimoreCity · Baltimore, MD- Due
- Sep 18, 2026
- Deadline passed
- Posted
- Aug 17, 2026
- Contract term
- 3 years
- Primary contact
- MacKenzie Garvin
- (443) 984-3014
The 30-second brief
The Mayor’s Office of Employment Development (MOED) is seeking proposals from an experienced social enterprise coffee operator to manage and operate a café and transitional employment program at its new headquarters and American Job Center at Reservoir Square in Baltimore, Maryland. The selected operator will provide high-quality café operations across approximately 2,000 square feet of first-floor space while delivering a structured workforce development program for individuals facing significant barriers to employment, such as dislocated workers and opportunity youth. Key responsibilities include daily café operations, POS and inventory management, transitional employee supervision, curriculum delivery, and obtaining credentials including ServSafe Food Handler and OSHA-10. Proposals are due by September 18, 2026, at 4:30 PM, via email to [email protected]. A virtual bidders' conference is scheduled for September 1, 2026. The initial contract term is proposed for three years, subject to local hiring and compliance requirements.
Application Cover Page (5 points), Abstract (10 points), Proposal Narrative (60 points), Letters of Support (25 points)
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Summary
The Mayor’s Office of Employment Development (MOED) is seeking proposals from an experienced social enterprise coffee operator to manage and operate a café and transitional employment program at its new headquarters and American Job Center at Reservoir Square in Baltimore, Maryland.
The selected operator will provide high-quality café operations across approximately 2,000 square feet of first-floor space while delivering a structured workforce development program for individuals facing significant barriers to employment, such as dislocated workers and opportunity youth. Key responsibilities include daily café operations, POS and inventory management, transitional employee supervision, curriculum delivery, and obtaining credentials including ServSafe Food Handler and OSHA-10. Proposals are due by September 18, 2026, at 4:30 PM, via email to [email protected]. A virtual bidders' conference is scheduled for September 1, 2026. The initial contract term is proposed for three years, subject to local hiring and compliance requirements.
EVALUATION CRITERIA
REQUIRED ATTACHMENTS
certificate of good standing from the Department of Assessments and Taxation, document proving legal entity, table of contents of personnel policies, Conflict of Interest Policy, grievance procedure, ongoing quality assurance process description, current annual budget document, revenue documentation, audited financial statements or unaudited financial statements for the three most recently completed years, certificates of insurance, sample format or report for client information and demographics, report showing actual to planned performance, letter describing computer and internet capabilities, letters of reference, letters of commitment from proposed subcontractors
- Submit to
- [email protected]
- Scope location
- Baltimore, MD
- Projected sq ft
- 2,000 sq ft
Questions about this RFP
How do I respond to this RFP from City of Baltimore?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 18, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact MacKenzie Garvin.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Baltimore in MD, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is MacKenzie Garvin at (443) 984-3014. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Application Cover Page (5 points), Abstract (10 points), Proposal Narrative (60 points), Letters of Support (25 points)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Baltimore?
All active and historical solicitations from City of Baltimore are tracked and searchable. As a city agency, City of Baltimore regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: certificate of good standing from the Department of Assessments and Taxation, document proving legal entity, table of contents of personnel policies, Conflict of Interest Policy, grievance procedure,. Review the full document from City of Baltimore for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Baltimore, MD. The total projected area is 2000 sq ft. Review the full solicitation for detailed scope requirements.