Department of Energy Resources - Telephonic Interpretation & Video Remote Interpretation Services - RFQ-ENE-2027-007 (2026)
Massachusetts Department of Energy Resources | Commonwealth of MassachusettsState · Boston, MA- Due
- Oct 21, 2026
- Deadline passed
- Posted
- Oct 15, 2026
- Contract term
- 1 year
- Primary contact
- Ted Dobbin
- (857) 283-5640
The 30-second brief
The Massachusetts Department of Energy Resources seeks quotes for telephonic interpretation and video remote interpretation services under PRF88 Category 1. The selected vendor will provide on-demand and scheduled over-the-phone interpretation services 24/7 for non-English speakers, focusing on common languages including Spanish, Portuguese, Chinese, Haitian Creole, Vietnamese, Russian, Khmer, Cape Verdean Creole, French, Arabic, and Korean. Vendors must provide a dedicated, toll-free access number without requiring specific agency hardware or software. Quotes are due by October 21, 2026, at 5:00 PM EST via COMMBUYS. The contract term is one year with a one-year renewal option, targeting up to two awards under small business purchasing program preferences.
Price competitiveness (15 points), Product quality (25 points), Ability to meet deliverables (30 points), Experience providing interpretation services for government agencies (30 points)
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Summary
The Massachusetts Department of Energy Resources seeks quotes for telephonic interpretation and video remote interpretation services under PRF88 Category 1.
The selected vendor will provide on-demand and scheduled over-the-phone interpretation services 24/7 for non-English speakers, focusing on common languages including Spanish, Portuguese, Chinese, Haitian Creole, Vietnamese, Russian, Khmer, Cape Verdean Creole, French, Arabic, and Korean. Vendors must provide a dedicated, toll-free access number without requiring specific agency hardware or software. Quotes are due by October 21, 2026, at 5:00 PM EST via COMMBUYS. The contract term is one year with a one-year renewal option, targeting up to two awards under small business purchasing program preferences.
EVALUATION CRITERIA
- Submit to
- www.commbuys.com
- Duration
- 24 months
- Scope location
- Boston, MA
- Reported agency
- Department of Energy Resources
Questions about this RFQ
How do I respond to this RFQ from Massachusetts Department of Energy Resources | Commonwealth of Massachusetts?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 21, 2026. Submissions should be delivered to: www.commbuys.com. For questions, contact Ted Dobbin.
Can small businesses or minority-owned firms bid on this RFQ?
Most government agencies, including Massachusetts Department of Energy Resources | Commonwealth of Massachusetts in MA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFQ submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Ted Dobbin at (857) 283-5640. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Price competitiveness (15 points), Product quality (25 points), Ability to meet deliverables (30 points), Experience providing interpretation services for government agencies (30 points)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Massachusetts Department of Energy Resources | Commonwealth of Massachusetts?
All active and historical solicitations from Massachusetts Department of Energy Resources | Commonwealth of Massachusetts are tracked and searchable. As a state agency, Massachusetts Department of Energy Resources | Commonwealth of Massachusetts regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this RFQ?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Massachusetts Department of Energy Resources | Commonwealth of Massachusetts for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Boston, MA. Review the full solicitation for detailed scope requirements.