City of Pasadena - Enterprise Monitoring Solution - P-57907 Enterprise Monitoring (2026)
city of Pasadena Housing DepartmentLocal Housing Authority · Pasadena, CA- Due
- Oct 29, 2026
- Due today
- Posted
- Sep 29, 2026
- Contract term
- 1 year
- Primary contact
- Jim Scheel
- (929) 744-7896
The 30-second brief
The City of Pasadena is seeking proposals from qualified vendors to provide a comprehensive Enterprise Monitoring solution and associated implementation and support services. The goal is to establish a unified monitoring and observability platform providing centralized visibility across infrastructure, networks, cloud services, databases, applications, integrations, and business services. The solution must support a hybrid and multi-cloud environment, correlate events and performance data across technology domains, improve operational awareness, reduce alert fatigue, and accelerate root cause analysis. The project requires monitoring at least 365 servers, 380 network devices, 50 applications, and 40 databases. Proposals are due by October 29, 2026, with questions due by October 12, 2026.
Technical Solution & Requirements Compliance (40%), Implementation Approach, Project Plan & Schedule (20%), Experience and References (15%), Cost Proposal (10%), Support, Maintenance & Service Delivery (5%), Local Pasadena Business (5%), Small or Micro-Business (5%)
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Summary
The City of Pasadena is seeking proposals from qualified vendors to provide a comprehensive Enterprise Monitoring solution and associated implementation and support services.
The goal is to establish a unified monitoring and observability platform providing centralized visibility across infrastructure, networks, cloud services, databases, applications, integrations, and business services. The solution must support a hybrid and multi-cloud environment, correlate events and performance data across technology domains, improve operational awareness, reduce alert fatigue, and accelerate root cause analysis. The project requires monitoring at least 365 servers, 380 network devices, 50 applications, and 40 databases. Proposals are due by October 29, 2026, with questions due by October 12, 2026.
EVALUATION CRITERIA
REQUIRED ATTACHMENTS
9- Master Services Contract
- Insurance Requirements - Enterprise Monitoring
- DoIT Technical Questionnaire
- REQUIRED FORMS - AAs - SIG-LEGAL-STATUS - DECLARATION OF NONCOLUSION
- DISQUALIFICATION_DISCLOSURE
- CONFLICT_OF_INTEREST
- Pasadena_Taxpayer_Protection_Amendment_Disclosure
- DESIGNATED REPRESENTATIVES
- RELEVANT EXPERIENCE FORM
- Submit to
- https://procurement.opengov.com/portal/pasadena/projects/292413
- Duration
- 12 months
- Scope location
- Pasadena, CA
- Reported agency
- City of Pasadena
Questions about this RFP
How do I respond to this RFP from city of Pasadena Housing Department?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 29, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://procurement.opengov.com/portal/pasadena/projects/292413. For questions, contact Jim Scheel.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including city of Pasadena Housing Department in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jim Scheel at (929) 744-7896. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Technical Solution & Requirements Compliance (40%), Implementation Approach, Project Plan & Schedule (20%), Experience and References (15%), Cost Proposal (10%), Support, Maintenance & Service Deliver..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from city of Pasadena Housing Department?
All active and historical solicitations from city of Pasadena Housing Department are tracked and searchable. As a local housing authority agency, city of Pasadena Housing Department regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of October 29, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Master Services Contract, Insurance Requirements - Enterprise Monitoring, DoIT Technical Questionnaire, REQUIRED FORMS - AAs - SIG-LEGAL-STATUS - DECLARATION OF NONCOLUSION, DISQUALIFICATION_DISCLOSUR. Review the full document from city of Pasadena Housing Department for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Pasadena, CA. Review the full solicitation for detailed scope requirements.