City of Palo Alto Armored Courier Services Request for Proposals RFP198905 - 2026
City of Palo AltoCity · Palo Alto, CA- Due
- Oct 14, 2026
- Deadline passed
- Posted
- Sep 24, 2026
- Contract term
- 3 years
- Primary contact
- Nanette O'Brien
- (650) 329-2271
The 30-second brief
The City of Palo Alto is seeking a firm to provide armored courier service for the safe same-day retrieval and delivery of City revenue from various City facilities to the City’s designated banking agent for a 3-year period. Services include scheduled pickups from locations such as Revenue Collections, Palo Alto Municipal Airport, Lucie Stern Community Center, Mitchell Park Community Center, Art Center, and Police Department, with routes operating on Tuesdays, Wednesdays, Thursdays, and Fridays. The contract term is effective November 1, 2026, through October 31, 2029, with options to extend for up to two additional 12-month periods for a maximum of 60 months. Proposals are due by October 14, 2026, at 3:00 pm, following a question submission deadline of October 7, 2026. Contractors must hold a California Highway Patrol armored car operator license and BSIS firearms permits for guards.
Armored courier delivery services and revenue collection, Same-day retrieval and delivery from city facilities to banking agent (US Bank - Oakland Cash Vault), On-call pickups
Quality of the Proposal, Proposed Solution, Experience, Cost, Financial Condition and Stability, Timely Performance, Prior Record of Performance for Government Agencies, Compliance
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Summary
The City of Palo Alto is seeking a firm to provide armored courier service for the safe same-day retrieval and delivery of City revenue from various City facilities to the City’s designated banking agent for a 3-year period.
Services include scheduled pickups from locations such as Revenue Collections, Palo Alto Municipal Airport, Lucie Stern Community Center, Mitchell Park Community Center, Art Center, and Police Department, with routes operating on Tuesdays, Wednesdays, Thursdays, and Fridays. The contract term is effective November 1, 2026, through October 31, 2029, with options to extend for up to two additional 12-month periods for a maximum of 60 months. Proposals are due by October 14, 2026, at 3:00 pm, following a question submission deadline of October 7, 2026. Contractors must hold a California Highway Patrol armored car operator license and BSIS firearms permits for guards.
EVALUATION CRITERIA
8- Quality of the Proposal
- Proposed Solution
- Experience
- Cost
- Financial Condition and Stability
- Timely Performance
- Prior Record of Performance for Government Agencies
- Compliance
REQUIRED DELIVERABLES
Armored courier delivery services and revenue collection, Same-day retrieval and delivery from city facilities to banking agent (US Bank - Oakland Cash Vault), On-call pickups
REQUIRED ATTACHMENTS
6- RFP198905-Cost Proposal Form-FINAL
- Firm Experience
- General Services Agreement Sample
- General Services Agreement Appendix C Sample
- Insurance Requirements
- Evidence of Financial Stability
- Submit to
- https://procurement.opengov.com/portal/palo-alto-ca
- Duration
- 60 months
- Scope location
- Palo Alto, CA
Questions about this RFP
How do I respond to this RFP from City of Palo Alto?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 14, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://procurement.opengov.com/portal/palo-alto-ca. For questions, contact Nanette O'Brien.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Palo Alto in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Nanette O'Brien at (650) 329-2271. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Armored courier delivery services and revenue collection, Same-day retrieval and delivery from city facilities to banking agent (US Bank - Oakland Cash Vault), On-call pickups. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Quality of the Proposal, Proposed Solution, Experience, Cost, Financial Condition and Stability, Timely Performance, Prior Record of Performance for Government Agencies, Compliance" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Palo Alto?
All active and historical solicitations from City of Palo Alto are tracked and searchable. As a city agency, City of Palo Alto regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: RFP198905-Cost Proposal Form-FINAL, Firm Experience, General Services Agreement Sample, General Services Agreement Appendix C Sample, Insurance Requirements, Evidence of Financial Stability. Review the full document from City of Palo Alto for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Palo Alto, CA. Review the full solicitation for detailed scope requirements.