City of Palo Alto Electric Operations Outage Management and Electronic Logging Software RFP #RFP197646
City of Palo AltoCity · Palo Alto, CA- Due
- Oct 28, 2026
- Deadline passed
- Posted
- Sep 2, 2026
- Contract term
- 5 years
- Primary contact
- Ann Marie Romero
- (650) 329-2460
The 30-second brief
The City of Palo Alto Utilities (CPAU) is soliciting proposals from qualified vendors to provide a fully cloud-hosted Outage Management System (OMS), electronic operational logging platform, and switching order management suite for Electric Operations. The objective is to modernize control room workflows, transmission and distribution outage coordination, and real-time operational logging, including high-voltage electrical switching order authoring and execution, planned and unplanned outage management, and auditable electronic control room logs. Key requirements include native automated data synchronization with CAISO and RC West reporting interfaces, built-in NERC and WECC compliance tracking, secure cloud hosting, system configuration, testing, user training, and ongoing 24/7 technical support over a five-year agreement. Proposals are due by October 28, 2026, with a question deadline of October 14, 2026.
Quality of the Proposal (10%), Proposed Solution (40%), Experience (15%), Cost (10%), Financial Condition and Stability (5%), Timely Performance (5%), Ability to Provide Ongoing Services (10%), Compliance (5%)
Hear what Palo Alto plans next before it's posted.
Get alerts freeFree account · 30-second setup · No credit card
Summary
The City of Palo Alto Utilities (CPAU) is soliciting proposals from qualified vendors to provide a fully cloud-hosted Outage Management System (OMS), electronic operational logging platform, and switching order management suite for Electric Operations.
The objective is to modernize control room workflows, transmission and distribution outage coordination, and real-time operational logging, including high-voltage electrical switching order authoring and execution, planned and unplanned outage management, and auditable electronic control room logs. Key requirements include native automated data synchronization with CAISO and RC West reporting interfaces, built-in NERC and WECC compliance tracking, secure cloud hosting, system configuration, testing, user training, and ongoing 24/7 technical support over a five-year agreement. Proposals are due by October 28, 2026, with a question deadline of October 14, 2026.
EVALUATION CRITERIA
REQUIRED ATTACHMENTS
3- Firm_Experience.pdf
- Cost proposal fianl approved
- Evidence of Financial Stability
- Submit to
- https://procurement.opengov.com/portal/palo-alto-ca
- Scope location
- Palo Alto, CA
Questions about this RFP
How do I respond to this RFP from City of Palo Alto?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 28, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://procurement.opengov.com/portal/palo-alto-ca. For questions, contact Ann Marie Romero.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Palo Alto in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Ann Marie Romero at (650) 329-2460. Questions and answers are typically shared with all prospective bidders.
Show 5 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Quality of the Proposal (10%), Proposed Solution (40%), Experience (15%), Cost (10%), Financial Condition and Stability (5%), Timely Performance (5%), Ability to Provide Ongoing Services (10%), Compli..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Palo Alto?
All active and historical solicitations from City of Palo Alto are tracked and searchable. As a city agency, City of Palo Alto regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Firm_Experience.pdf, Cost proposal fianl approved, Evidence of Financial Stability. Review the full document from City of Palo Alto for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Palo Alto, CA. Review the full solicitation for detailed scope requirements.