City of Fernie VOIP Phone Solution RFP November 2025
City of FernieCity · Fernie, BC- Due
- Dec 1, 2025
- Deadline passed
- Posted
- Nov 6, 2025
- Primary contact
- Chantal Chown
- (250) 946-7540
The 30-second brief
The City of Fernie is soliciting proposals for a modern, cloud-based VoIP phone solution to replace its legacy Allworx system across five facilities. The project includes supply, installation, training, and ongoing support, with a submission deadline of December 1, 2025.
Cover letter, Appendix A (Proposal Summary and Signatories), Appendix B (Requirements Matrix), Implementation plan, Training approach, Pricing
Vendor Requirements (20%), Solution Requirements (35%), Implementation (20%), Pricing (25%)
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Summary
The City of Fernie is soliciting proposals for a modern, cloud-based VoIP phone solution to replace its legacy Allworx system across five facilities. The project includes supply, installation, training, and ongoing support, with a submission deadline of December 1, 2025.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
6- Cover letter
- Appendix A (Proposal Summary and Signatories)
- Appendix B (Requirements Matrix)
- Implementation plan
- Training approach
- Pricing
REQUIRED ATTACHMENTS
Appendix A, Appendix B
- Submit to
- City Hall, PO Box 190, 501-3rd Avenue, Fernie, BC V0B 1M0
- Scope location
- Fernie, BC
Questions about this RFP
How do I respond to this RFP from City of Fernie?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is December 1, 2025. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: City Hall, PO Box 190, 501-3rd Avenue, Fernie, BC V0B 1M0. For questions, contact Chantal Chown.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Fernie in BC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Chantal Chown at (250) 946-7540. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Cover letter, Appendix A (Proposal Summary and Signatories), Appendix B (Requirements Matrix), Implementation plan, Training approach, Pricing. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Vendor Requirements (20%), Solution Requirements (35%), Implementation (20%), Pricing (25%)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Fernie?
All active and historical solicitations from City of Fernie are tracked and searchable. As a city agency, City of Fernie regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Appendix A, Appendix B. Review the full document from City of Fernie for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Fernie, BC. Review the full solicitation for detailed scope requirements.