City of Buena Vista Voice Over IP Telephone Solutions RFP 2026-02-001
City of Buena VistaCity · Buena Vista, VA- Due
- Mar 18, 2026
- Deadline passed
- Posted
- Feb 19, 2026
- Duration
- 3 months
- Primary contact
- Tom Roberts
The 30-second brief
The City of Buena Vista is requesting sealed proposals from qualified firms for a new Voice Over Internet Protocol (VOIP) telephone system to replace existing Plain Old Telephone Service (POTS) at several City facilities. The scope includes telephones, service, number transfer, network equipment, cabling, software, warranty, and maintenance agreements.
Telephones, Telephone service, Existing telephone number transfer, Network equipment (if required), Network cabling (if required), Software (if any), Warranty, Preventative maintenance agreement, On call services plan, End-user and administrative training.
Project Approach/Methodology and demonstrated ability to meet/exceed requirements (25 pts), Cost of services (25 pts), Skills and experience of project team (15 pts), Similar services and related experience (20 pts), Demonstrated ability to provide ongoing support (10 pts), References (5 pts).
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Summary
The City of Buena Vista is requesting sealed proposals from qualified firms for a new Voice Over Internet Protocol (VOIP) telephone system to replace existing Plain Old Telephone Service (POTS) at several City facilities.
The scope includes telephones, service, number transfer, network equipment, cabling, software, warranty, and maintenance agreements.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
10- Telephones
- Telephone service
- Existing telephone number transfer
- Network equipment (if required)
- Network cabling (if required)
- Software (if any)
- Warranty
- Preventative maintenance agreement
- On call services plan
- End-user and administrative training
REQUIRED ATTACHMENTS
Attachment A: Acknowledgement and Certification
- Submit to
- 2039 Sycamore Ave, Buena Vista VA 24416
- Scope location
- Buena Vista, VA
Questions about this RFP
How do I respond to this RFP from City of Buena Vista?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 18, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: 2039 Sycamore Ave, Buena Vista VA 24416. For questions, contact Tom Roberts.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Buena Vista in VA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Tom Roberts. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Telephones, Telephone service, Existing telephone number transfer, Network equipment (if required), Network cabling (if required), Software (if any), Warranty, Preventative maintenance agreement, On call services plan, End-user and administrative training.. Proposals should clearly address how each deliverable will be met.
Show 5 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Project Approach/Methodology and demonstrated ability to meet/exceed requirements (25 pts), Cost of services (25 pts), Skills and experience of project team (15 pts), Similar services and related expe..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Buena Vista?
All active and historical solicitations from City of Buena Vista are tracked and searchable. As a city agency, City of Buena Vista regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 months. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Attachment A: Acknowledgement and Certification. Review the full document from City of Buena Vista for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Buena Vista, VA. Review the full solicitation for detailed scope requirements.