Webb County Inmate Telephone Services RFP 2026-006
Gateway Mud 1Utility District · Sargent, TX- Due
- Mar 23, 2026
- Deadline passed
- Posted
- Mar 20, 2026
- Contract term
- 3 years
- Primary contact
- Juan Guerrero
- (956) 523-4149
The 30-second brief
Webb County is soliciting proposals for a turnkey, fully managed inmate telephone system including phone, video visitation, and tablet services for an average daily population of 540 inmates. Proposals are due March 23, 2026.
Inmate telephone system, Video visitation kiosks, Inmate tablets, Mail scanning services, Onsite technician
System reliability, security features, call monitoring, investigative tools, reporting capabilities, regulatory compliance
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Summary
Webb County is soliciting proposals for a turnkey, fully managed inmate telephone system including phone, video visitation, and tablet services for an average daily population of 540 inmates. Proposals are due March 23, 2026.
EVALUATION CRITERIA
6- System reliability
- Security features
- Call monitoring
- Investigative tools
- Reporting capabilities
- Regulatory compliance
REQUIRED DELIVERABLES
5- Inmate telephone system
- Video visitation kiosks
- Inmate tablets
- Mail scanning services
- Onsite technician
REQUIRED ATTACHMENTS
8- Equipment Spec Sheets
- Report Samples
- Sample Commission Report
- Installation Schedule
- Staff Résumés
- Insurance Certificate
- Business Licenses
- Letters of Reference
- Submit to
- Webb County Purchasing Agent's Office, 1110 Washington Street, Suite 101, Laredo, TX 78045
- Scope location
- Laredo, TX
- Reported agency
- Webb County
Questions about this RFP
How do I respond to this RFP from Gateway Mud 1?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 23, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Webb County Purchasing Agent's Office, 1110 Washington Street, Suite 101, Laredo, TX 78045. For questions, contact Juan Guerrero.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Gateway Mud 1 in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Juan Guerrero at (956) 523-4149. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Inmate telephone system, Video visitation kiosks, Inmate tablets, Mail scanning services, Onsite technician. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "System reliability, security features, call monitoring, investigative tools, reporting capabilities, regulatory compliance" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Gateway Mud 1?
All active and historical solicitations from Gateway Mud 1 are tracked and searchable. As a utility district agency, Gateway Mud 1 regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Equipment Spec Sheets, Report Samples, Sample Commission Report, Installation Schedule, Staff Résumés, Insurance Certificate, Business Licenses, Letters of Reference. Review the full document from Gateway Mud 1 for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Laredo, TX. Review the full solicitation for detailed scope requirements.