Town of Truro - Rental Assistance Program Administration and Case Management Services - RFP 2026
Town of TruroCity · Truro, MA- Due
- Oct 8, 2026
- Deadline passed
- Posted
- Sep 16, 2026
- Contract term
- 1 year
- Primary contact
- Katie Halvorsen
- (508) 349-7004
The 30-second brief
The Town of Truro is seeking proposals from qualified vendors to provide ongoing program administration and case management services for the Truro Rental Assistance Program (TRAP). Services include application intake, income qualification, eligibility verification, landlord verification, determination of monthly subsidy up to $600 per month, disbursement of payments to landlords, and monthly case management focusing on housing stability, financial counseling, and budgeting assistance. The program serves up to 15 households with gross income not exceeding 100% of the area median income for Barnstable County. Sealed proposals must be submitted no later than 2:00 PM on October 8, 2026, to the Town of Truro First Floor Administration Offices, 24 Town Hall Road, P.O. Box 2030, Truro, MA 02666. Written questions must be submitted via email to [email protected]. The contract term is one year, with the option to renew for two additional years.
The overall experience of the agency or company submitting the Proposal, Staffing plan qualifications and experience of key personnel, Program Administration, Case Management and participation stability approach-quality and depth of proposed model supporting long-term housing stability, Added Value Services, Overall quality of the RFP response
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Summary
The Town of Truro is seeking proposals from qualified vendors to provide ongoing program administration and case management services for the Truro Rental Assistance Program (TRAP).
Services include application intake, income qualification, eligibility verification, landlord verification, determination of monthly subsidy up to $600 per month, disbursement of payments to landlords, and monthly case management focusing on housing stability, financial counseling, and budgeting assistance. The program serves up to 15 households with gross income not exceeding 100% of the area median income for Barnstable County. Sealed proposals must be submitted no later than 2:00 PM on October 8, 2026, to the Town of Truro First Floor Administration Offices, 24 Town Hall Road, P.O. Box 2030, Truro, MA 02666. Written questions must be submitted via email to [email protected]. The contract term is one year, with the option to renew for two additional years.
EVALUATION CRITERIA
The overall experience of the agency or company submitting the Proposal, Staffing plan qualifications and experience of key personnel, Program Administration, Case Management and participation stability approach-quality and depth of proposed model supporting long-term housing stability, Added Value Services, Overall quality of the RFP response
REQUIRED ATTACHMENTS
5- Certificate of Non-Collusion
- Certificate of Authority (corporation or LLC)
- Certificate of Tax Compliance
- Technical Proposal
- Price Proposal
- Submit to
- Town of Truro First Floor Administration Offices, 24 Town Hall Road, P.O. Box 2030, Truro, MA 02666
- Duration
- 36 months
- Scope location
- Truro, MA
Questions about this RFP
How do I respond to this RFP from Town of Truro?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 8, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Town of Truro First Floor Administration Offices, 24 Town Hall Road, P.O. Box 2030, Truro, MA 02666. For questions, contact Katie Halvorsen.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Town of Truro in MA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Katie Halvorsen at (508) 349-7004. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "The overall experience of the agency or company submitting the Proposal, Staffing plan qualifications and experience of key personnel, Program Administration, Case Management and participation stabili..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Town of Truro?
All active and historical solicitations from Town of Truro are tracked and searchable. As a city agency, Town of Truro regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Certificate of Non-Collusion, Certificate of Authority (corporation or LLC), Certificate of Tax Compliance, Technical Proposal, Price Proposal. Review the full document from Town of Truro for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Truro, MA. Review the full solicitation for detailed scope requirements.