State of Indiana - Enterprise Observability Platform - RFP 27-87814 (2026)
Evansville State HospitalPublic Hospital · Evansville, IN- Due
- Oct 28, 2026
- Due today
- Posted
- Sep 16, 2026
- Contract term
- 3 years
- Primary contact
- Stephanie Nelson
- (317) 232-6576
The 30-second brief
The Indiana Department of Administration, on behalf of the Indiana Office of Technology (IOT), is soliciting proposals for a comprehensive Enterprise Observability Platform to support the IOT NextLevel Observability Program and broader executive-branch agency portfolio. The solution spans application performance monitoring, digital experience monitoring, network path and performance monitoring, infrastructure monitoring, application security, and data analytics, integrated with ServiceNow. The current environment covers 213 applications across 37 State agencies serving 6.8 million residents, scaling toward a target of 500 monitored applications. Proposals are due by October 28, 2026, at 3:00 PM ET via the Supplier Portal. Evaluation criteria include Management Assessment/Quality (50 points), Cost (30 points), Buy Indiana (5 points), and IVOSB Subcontractor Commitment (5 points).
Enterprise Observability Platform, Agents, Collectors, Pipelines, Data stores, Dashboards, And interfaces
Adherence to Mandatory Requirements (Pass/Fail), Management Assessment/Quality (50), Cost (30), Buy Indiana (5), Indiana Veteran Owned Small Business Subcontractor Commitment (5)
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Summary
The Indiana Department of Administration, on behalf of the Indiana Office of Technology (IOT), is soliciting proposals for a comprehensive Enterprise Observability Platform to support the IOT NextLevel Observability Program and broader executive-branch agency portfolio.
The solution spans application performance monitoring, digital experience monitoring, network path and performance monitoring, infrastructure monitoring, application security, and data analytics, integrated with ServiceNow. The current environment covers 213 applications across 37 State agencies serving 6.8 million residents, scaling toward a target of 500 monitored applications. Proposals are due by October 28, 2026, at 3:00 PM ET via the Supplier Portal. Evaluation criteria include Management Assessment/Quality (50 points), Cost (30 points), Buy Indiana (5 points), and IVOSB Subcontractor Commitment (5 points).
EVALUATION CRITERIA
REQUIRED DELIVERABLES
7- Enterprise Observability Platform
- Agents
- Collectors
- Pipelines
- Data stores
- Dashboards
- Interfaces
REQUIRED ATTACHMENTS
Indiana Veteran Owned Small Business RFP Subcontractor Commitment Form (Attachment A), Cost Proposal Template (Attachment D), Business Proposal Template (Attachment E), Technical Proposal Template (Attachment F), Reference Check Form (Attachment H), Pre-Proposal Network Opportunities Form (Attachment I), Attestation Form (Attachment J), Infrastructure Overview, AI Technical Proposal Questions, Cost Proposal Narrative, Cost Assumptions, Conditions, and Constraints
- Submit to
- https://www.in.gov/idoa/procurement/supplier-resource-center/requirements-to-do-business-with-the-state/bidder-profile-registration/manage-my-bidder-profile/submitting-a-bid/
- Duration
- 60 months
- Scope location
- Indianapolis, IN
- Reported agency
- State of Indiana
Questions about this RFP
How do I respond to this RFP from Evansville State Hospital?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 28, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://www.in.gov/idoa/procurement/supplier-resource-center/requirements-to-do-business-with-the-state/bidder-profile-registration/manage-my-bidder-profile/submitting-a-bid/. For questions, contact Stephanie Nelson.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Evansville State Hospital in IN, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Stephanie Nelson at (317) 232-6576. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Enterprise Observability Platform, Agents, Collectors, Pipelines, Data stores, Dashboards, And interfaces. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Adherence to Mandatory Requirements (Pass/Fail), Management Assessment/Quality (50), Cost (30), Buy Indiana (5), Indiana Veteran Owned Small Business Subcontractor Commitment (5)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Evansville State Hospital?
All active and historical solicitations from Evansville State Hospital are tracked and searchable. As a public hospital agency, Evansville State Hospital regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of October 28, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Indiana Veteran Owned Small Business RFP Subcontractor Commitment Form (Attachment A), Cost Proposal Template (Attachment D), Business Proposal Template (Attachment E), Technical Proposal Template (At. Review the full document from Evansville State Hospital for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Indianapolis, IN. Review the full solicitation for detailed scope requirements.