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Pinellas County Adult Emergency Financial Assistance Program RFP 26-0291-RFP - 2026

Pinellas County, Public Works Dept. logoPinellas County, Public Works Dept.
Due
May 12, 2026
Deadline passed
Posted
Apr 3, 2026
Contract term
5 years
Primary contact
Alex Meloy
(727) 464-3147

The 30-second brief

What they're buying

Pinellas County is soliciting proposals for the administration of the Adult Emergency Financial Assistance Program (AEFAP) to provide rapid, one-time financial aid and social services referrals to low-income residents experiencing housing or income crises. The selected provider will manage a high-volume call center, intake and screening, eligibility review, payment issuance, financial assistance fund management, and reporting requirements. Eligible assistance includes past due rent, mortgage assistance, utility payments, emergency transportation, move-in costs, and travelers aid to prevent eviction and homelessness. The estimated annual direct services funding pool is approximately $1,000,000, with an administrative pool up to $425,910 per year under a 5-year contract. Submissions are due by May 12, 2026, and must be submitted electronically via the OpenGov procurement portal.

What you must deliver

Intake and screening, Eligibility review, Document storage, Financial assistance fund management, Payment issuance, Reporting requirements, Maintain phone system and manage call volume, Quarterly training sessions, Monthly reporting

How it's scored

Qualifications (25%), Approach (25%), Statement of Work (15%), Deliverables (20%), Compensation (10%), No Exceptions to RFP (5%)

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Summary

Pinellas County is soliciting proposals for the administration of the Adult Emergency Financial Assistance Program (AEFAP) to provide rapid, one-time financial aid and social services referrals to low-income residents experiencing housing or income crises.

The selected provider will manage a high-volume call center, intake and screening, eligibility review, payment issuance, financial assistance fund management, and reporting requirements. Eligible assistance includes past due rent, mortgage assistance, utility payments, emergency transportation, move-in costs, and travelers aid to prevent eviction and homelessness. The estimated annual direct services funding pool is approximately $1,000,000, with an administrative pool up to $425,910 per year under a 5-year contract. Submissions are due by May 12, 2026, and must be submitted electronically via the OpenGov procurement portal.

EVALUATION CRITERIA

Qualifications25%
Approach25%
Statement of Work15%
Deliverables20%
Compensation10%
No Exceptions to RFP5%

REQUIRED DELIVERABLES

9
  • Intake and screening
  • Eligibility review
  • Document storage
  • Financial assistance fund management
  • Payment issuance
  • Reporting requirements
  • Maintain phone system and manage call volume
  • Quarterly training sessions
  • Monthly reporting

REQUIRED ATTACHMENTS

6
  • Logic model (Attachment A)
  • Budget Report (Attachment B)
  • Contractor Acceptance Form
  • Common Carrier Attestation
  • Human Trafficking Affidavit
  • Foreign Countries of Concern Affidavit
Submit to
https://procurement.opengov.com/portal/pinellasfl
Scope location
Clearwater, FL
Reported agency
Pinellas County

Questions about this RFP

How do I respond to this RFP from Pinellas County, Public Works Dept.?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 12, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://procurement.opengov.com/portal/pinellasfl. For questions, contact Alex Meloy.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Pinellas County, Public Works Dept. in FL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Alex Meloy at (727) 464-3147. Questions and answers are typically shared with all prospective bidders.

What are the key deliverables?

The solicitation specifies the following deliverables: Intake and screening, Eligibility review, Document storage, Financial assistance fund management, Payment issuance, Reporting requirements, Maintain phone system and manage call volume, Quarterly training sessions, Monthly reporting. Proposals should clearly address how each deliverable will be met.

Show 5 more questions

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Qualifications (25%), Approach (25%), Statement of Work (15%), Deliverables (20%), Compensation (10%), No Exceptions to RFP (5%)" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Pinellas County, Public Works Dept.?

All active and historical solicitations from Pinellas County, Public Works Dept. are tracked and searchable. As a county agency, Pinellas County, Public Works Dept. regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 5 years. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Logic model (Attachment A), Budget Report (Attachment B), Contractor Acceptance Form, Common Carrier Attestation, Human Trafficking Affidavit, Foreign Countries of Concern Affidavit. Review the full document from Pinellas County, Public Works Dept. for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Clearwater, FL. Review the full solicitation for detailed scope requirements.

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