James City County Employee Assistance Program RFP #20260542
James City CountyCounty · Williamsburg, VA- Due
- Feb 6, 2026
- Deadline passed
- Posted
- Dec 22, 2025
- Contract term
- 1 year
- Primary contact
- Kendra Law
- 757-253-6862
The 30-second brief
James City County is soliciting proposals for an Employee Assistance Program (EAP) to provide a range of services to its staff. The RFP outlines detailed requirements for program administration, counseling services, wellness checks, and reporting. Proposals will be evaluated based on qualifications, administrative capabilities, quality of vetting, transparency of costs, completeness, and additional value enhancements.
Fully functional EAP, preliminary implementation plan, open enrollment, training sessions, launch date, and other administrative efforts required to activate the program.
Demonstrated ability and expertise (25 points), Administrative capabilities and program support (25 points), Quality of vetting and qualification expectations (20 points), Transparency and reasonableness of proposed costs (10 points), Proposal completeness and adherence to RFP submission instructions (5 points), Additional value program enhancements (15 points).
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Summary
James City County is soliciting proposals for an Employee Assistance Program (EAP) to provide a range of services to its staff.
The RFP outlines detailed requirements for program administration, counseling services, wellness checks, and reporting. Proposals will be evaluated based on qualifications, administrative capabilities, quality of vetting, transparency of costs, completeness, and additional value enhancements.
EVALUATION CRITERIA
Demonstrated ability and expertise (25 points), Administrative capabilities and program support (25 points), Quality of vetting and qualification expectations (20 points), Transparency and reasonableness of proposed costs (10 points), Proposal completeness and adherence to RFP submission instructions (5 points), Additional value program enhancements (15 points).
REQUIRED DELIVERABLES
6- Fully functional EAP
- Preliminary implementation plan
- Open enrollment
- Training sessions
- Launch date
- Other administrative efforts required to activate the program
REQUIRED ATTACHMENTS
Cover Letter, Table of Contents, Completed W-9 form, Proof of registration to conduct business in the Commonwealth of Virginia, Response to Statement of Needs and Requested General Services and Features, Provider Qualifications and Capabilities, Organization Structure, Services to Be Provided, Price, Signed Cover Sheet (all pages).
- Submit to
- Electronic submission via Open Bids (formally Demand Star)
- Duration
- 60 months
- Scope location
- James City County
Questions about this RFP
How do I respond to this RFP from James City County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is February 6, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Electronic submission via Open Bids (formally Demand Star). For questions, contact Kendra Law.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including James City County in VA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Kendra Law at 757-253-6862. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Fully functional EAP, preliminary implementation plan, open enrollment, training sessions, launch date, and other administrative efforts required to activate the program.. Proposals should clearly address how each deliverable will be met.
Show 5 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Demonstrated ability and expertise (25 points), Administrative capabilities and program support (25 points), Quality of vetting and qualification expectations (20 points), Transparency and reasonablen..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from James City County?
All active and historical solicitations from James City County are tracked and searchable. As a county agency, James City County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Cover Letter, Table of Contents, Completed W-9 form, Proof of registration to conduct business in the Commonwealth of Virginia, Response to Statement of Needs and Requested General Services and Featur. Review the full document from James City County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: James City County. Review the full solicitation for detailed scope requirements.