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Essex County Sheriff's Office - Secure Electronic Privileged Legal Mail System - BD-26-1401-ECSD1-129142 (2026)

Essex County Sheriff's Office logoEssex County Sheriff's Office
Due
Jun 8, 2026
Deadline passed
Posted
May 7, 2026
Primary contact
Sarika Shrestha
(978) 750-1900 ext 3276

The 30-second brief

What they're buying

The Essex County Sheriff's Office is soliciting quotes for the purchase, installation, licensing, maintenance, and support of a secure electronic privileged legal mail delivery platform and kiosk for use at the Essex County Correctional Facility in Middleton, Massachusetts. The system requires end-to-end encryption, PIN-based inmate authentication, direct print functionality, and sender verification through state bar association credentials and EIN. Vendors must provide software licensing, 24/7 monitoring, 99.9% uptime, hardware maintenance, and technical support. Responses are due by June 8, 2026 under solicitation BD-26-1401-ECSD1-ECSD1-129142.

What you must deliver

One (1) secure legal mail kiosk or equivalent system unit, Secure electronic legal mail platform, Ongoing software licensing, Technical support and maintenance services, Remote diagnostics and monitoring, Staff training and implementation support

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Summary

The Essex County Sheriff's Office is soliciting quotes for the purchase, installation, licensing, maintenance, and support of a secure electronic privileged legal mail delivery platform and kiosk for use at the Essex County Correctional Facility in Middleton, Massachusetts.

The system requires end-to-end encryption, PIN-based inmate authentication, direct print functionality, and sender verification through state bar association credentials and EIN. Vendors must provide software licensing, 24/7 monitoring, 99.9% uptime, hardware maintenance, and technical support. Responses are due by June 8, 2026 under solicitation BD-26-1401-ECSD1-ECSD1-129142.

REQUIRED DELIVERABLES

6
  • One (1) secure legal mail kiosk or equivalent system unit
  • Secure electronic legal mail platform
  • Ongoing software licensing
  • Technical support and maintenance services
  • Remote diagnostics and monitoring
  • Staff training and implementation support

REQUIRED ATTACHMENTS

9
  • Company background and qualifications
  • Detailed description of proposed solution
  • Technical specifications
  • Security and encryption protocols
  • Pricing proposal
  • Proposed implementation timeline
  • Service level agreement (SLA)
  • Warranty information
  • References from correctional facilities or government agencies
Submit to
20 Manning Avenue Middleton, MA 01949
Scope location
Middleton, MA

Questions about this RFQ

How do I respond to this RFQ from Essex County Sheriff's Office?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is June 8, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: 20 Manning Avenue Middleton, MA 01949. For questions, contact Sarika Shrestha.

Can small businesses or minority-owned firms bid on this RFQ?

Most government agencies, including Essex County Sheriff's Office in MA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFQ submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Sarika Shrestha at (978) 750-1900 ext 3276. Questions and answers are typically shared with all prospective bidders.

What are the key deliverables?

The solicitation specifies the following deliverables: One (1) secure legal mail kiosk or equivalent system unit, Secure electronic legal mail platform, Ongoing software licensing, Technical support and maintenance services, Remote diagnostics and monitoring, Staff training and implementation support. Proposals should clearly address how each deliverable will be met.

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Where can I find more RFPs from Essex County Sheriff's Office?

All active and historical solicitations from Essex County Sheriff's Office are tracked and searchable. As a county department agency, Essex County Sheriff's Office regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What documents are required to bid on this RFQ?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Company background and qualifications, detailed description of proposed solution, technical specifications, security and encryption protocols, pricing proposal, proposed implementation timeline, servi. Review the full document from Essex County Sheriff's Office for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Middleton, MA. Review the full solicitation for detailed scope requirements.

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