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Department of Administrative Services - Dental Benefits Administration - RFP # 490-27 (2026)

New Hampshire Department of Administrative Services | State of New Hampshire
Due
May 27, 2026
Deadline passed
Posted
Apr 30, 2026
Contract term
5 years
Primary contact
Ryan Fuller
(603) 271-2201

The 30-second brief

What they're buying

The State of New Hampshire Department of Administrative Services, Division of Risk and Benefits is soliciting proposals for Dental Benefits Administration Services for active employees and COBRA participants. The procurement covers approximately 10,280 active employees and includes administration of self-funded dental plans utilizing Delta Dental PPO and Premier National networks. Bidders must duplicate the current Active Dental Plan design, provide network access and disruption analyses, meet minimum qualification standards, and place at least $100,000 annually at risk for performance guarantees. Proposals are due by May 27, 2026 at 2:00 PM ET, submitted electronically via email to [email protected]. The contract term commences upon Governor and Executive Council approval through December 31, 2031, with an option to extend for up to two additional years.

How it's scored

Financial (Cost) 50 points, Network Access 10 points, Disruption 15 points, Performance Guarantees 5 points, Technical Questionnaire 20 points

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Summary

The State of New Hampshire Department of Administrative Services, Division of Risk and Benefits is soliciting proposals for Dental Benefits Administration Services for active employees and COBRA participants.

The procurement covers approximately 10,280 active employees and includes administration of self-funded dental plans utilizing Delta Dental PPO and Premier National networks. Bidders must duplicate the current Active Dental Plan design, provide network access and disruption analyses, meet minimum qualification standards, and place at least $100,000 annually at risk for performance guarantees. Proposals are due by May 27, 2026 at 2:00 PM ET, submitted electronically via email to [email protected]. The contract term commences upon Governor and Executive Council approval through December 31, 2031, with an option to extend for up to two additional years.

EVALUATION CRITERIA

5
  • Financial (Cost) 50 points
  • Network Access 10 points
  • Disruption 15 points
  • Performance Guarantees 5 points
  • Technical Questionnaire 20 points

REQUIRED ATTACHMENTS

6
  • Appendix C
  • State of NH Transmittal Letter
  • Redacted electronic copy of entire RFP response
  • Financial report
  • Independent auditor's report
  • SSAE 18 audit
Duration
60 months
Scope location
Concord, NH
Reported agency
State of New Hampshire

Questions about this RFP

How do I respond to this RFP from New Hampshire Department of Administrative Services | State of New Hampshire?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 27, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Ryan Fuller.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including New Hampshire Department of Administrative Services | State of New Hampshire in NH, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Ryan Fuller at (603) 271-2201. Questions and answers are typically shared with all prospective bidders.

Show 5 more questions

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Financial (Cost) 50 points, Network Access 10 points, Disruption 15 points, Performance Guarantees 5 points, Technical Questionnaire 20 points" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from New Hampshire Department of Administrative Services | State of New Hampshire?

All active and historical solicitations from New Hampshire Department of Administrative Services | State of New Hampshire are tracked and searchable. As a state agency, New Hampshire Department of Administrative Services | State of New Hampshire regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 5 years. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Appendix C, State of NH Transmittal Letter, redacted electronic copy of entire RFP response, financial report, independent auditor's report, SSAE 18 audit. Review the full document from New Hampshire Department of Administrative Services | State of New Hampshire for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Concord, NH. Review the full solicitation for detailed scope requirements.

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