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City of Winter Park EMS Billing Services RFP - RFP26-23

City of Winter Park logoCity of Winter Park
Due
Aug 11, 2026
Deadline passed
Posted
Jul 8, 2026
Primary contact
Richard Wales
(407) 406-2550

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Summary

The City of Winter Park is seeking proposals from experienced and qualified firms to provide comprehensive emergency medical services (EMS) billing and revenue cycle services in support of the Winter Park Fire Department's (WPFD) EMS transport program.

Objectives include improving billing accuracy, accelerating reimbursement timelines, and enhancing overall collections through a consistent, compliant, and customer-focused billing process. Selected respondents must integrate seamlessly with WPFD's operational and documentation workflows, including compatibility with the City's ePCR and billing environment, and provide strong reporting transparency and measurable performance. Respondents must demonstrate a proven track record in municipal EMS billing, strict compliance with applicable federal and state healthcare and privacy requirements, operational capacity to maximize revenue recovery, and utilization of technology and reporting dashboards. The submission deadline is August 11, 2026.

Submit to
401 South Park Avenue, Winter Park, FL 32789
Scope location
Winter Park, FL

Questions about this RFP

How do I respond to this RFP from City of Winter Park?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 11, 2026. Submissions should be delivered to: 401 South Park Avenue, Winter Park, FL 32789. For questions, contact Richard Wales.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including City of Winter Park in FL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Richard Wales at (407) 406-2550. Questions and answers are typically shared with all prospective bidders.

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Where can I find more RFPs from City of Winter Park?

All active and historical solicitations from City of Winter Park are tracked and searchable. As a city agency, City of Winter Park regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Winter Park for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Winter Park, FL. Review the full solicitation for detailed scope requirements.

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