City of Winnipeg - Automated Fare Collection System (AFCS) - RFP 965-2025
City of WinnipegCity · Winnipeg, MB- Due
- Jan 23, 2026
- Deadline passed
- Posted
- Dec 5, 2025
- Contract term
- 1 year
- Primary contact
- Zia Ur Rehman
- (204) 986-4097
The 30-second brief
The City of Winnipeg is seeking proposals for a comprehensive, cloud-native, account-based Automated Fare Collection System (AFCS) for its fixed route and paratransit fleets. The scope includes onboarding electronic validators for 700+ vehicles, mobile application and web portal ticketing, open payment via contactless EMV cards and mobile wallets, offline continuity, and robust integration with existing CAD/AVL iBus, PeopleSoft ERP, Spare paratransit, and Genfare fareboxes. Proponents must provide implementation project management, training, ongoing support, and maintenance, supporting 600,000+ annual passenger trips and over 500,000 customer accounts. The submission deadline is January 23, 2026. Requirements include $5,000,000 commercial general liability insurance, professional/technology errors and omissions insurance, a signed non-disclosure agreement, and compliance with PCI DSS Level 1 and Canadian data residency requirements.
Corporate Experience and Qualifications 25%, Preliminary Solution 35%, Project Plan 20%, Support, Maintenance and Long-Term Value 10%, Risk Assessment 10%
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Summary
The City of Winnipeg is seeking proposals for a comprehensive, cloud-native, account-based Automated Fare Collection System (AFCS) for its fixed route and paratransit fleets.
The scope includes onboarding electronic validators for 700+ vehicles, mobile application and web portal ticketing, open payment via contactless EMV cards and mobile wallets, offline continuity, and robust integration with existing CAD/AVL iBus, PeopleSoft ERP, Spare paratransit, and Genfare fareboxes. Proponents must provide implementation project management, training, ongoing support, and maintenance, supporting 600,000+ annual passenger trips and over 500,000 customer accounts. The submission deadline is January 23, 2026. Requirements include $5,000,000 commercial general liability insurance, professional/technology errors and omissions insurance, a signed non-disclosure agreement, and compliance with PCI DSS Level 1 and Canadian data residency requirements.
EVALUATION CRITERIA
6- Corporate Experience and Qualifications 25%
- Preliminary Solution 35%
- Project Plan 20%
- Support
- Maintenance and Long-Term Value 10%
- Risk Assessment 10%
REQUIRED ATTACHMENTS
5- Intent to Bid Form
- Pricing Proposal Submission Form
- Pricing Form
- Non-Disclosure Agreement
- Certificate of insurance
- Submit to
- https://www.merx.com
- Duration
- 60 months
- Scope location
- Winnipeg, MB
Questions about this RFP
How do I respond to this RFP from City of Winnipeg?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is January 23, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://www.merx.com. For questions, contact Zia Ur Rehman.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Winnipeg in MB, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Zia Ur Rehman at (204) 986-4097. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Corporate Experience and Qualifications 25%, Preliminary Solution 35%, Project Plan 20%, Support, Maintenance and Long-Term Value 10%, Risk Assessment 10%" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Winnipeg?
All active and historical solicitations from City of Winnipeg are tracked and searchable. As a city agency, City of Winnipeg regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Intent to Bid Form, Pricing Proposal Submission Form, Pricing Form, Non-Disclosure Agreement, certificate of insurance. Review the full document from City of Winnipeg for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Winnipeg, MB. Review the full solicitation for detailed scope requirements.