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City of Stockton Customer Notice Processing Services RFP PUR 27-006, 2026

City of Stockton logoCity of Stockton
Due
Oct 1, 2026
Deadline passed
Posted
Aug 27, 2026
Contract term
5 years
Primary contact
Orlathai Chanachai-Chum
(209) 937-8357

The 30-second brief

What they're buying

The City of Stockton Municipal Utilities Department (MUD) is seeking proposals for customer notice processing services, including full-service printing, mailing, handling, and postage for water, wastewater, and stormwater service areas. Services support legally required Proposition 218 mailings, including public hearing announcements, community meeting invitations, ballots, and rate adjustment communications. Volumes generally range from 50,000 to 100,000 units per mailing. Proposals are due by October 1, 2026, at 2:00 PM PST. The initial contract term is 5 years with no option to renew.

How it's scored

Effectiveness (25%), Qualifications (25%), Project Approach and Work Plan (20%), References (15%), Proponent's Price Proposal - Completed and Signed Under Separate Cover (15%)

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Summary

The City of Stockton Municipal Utilities Department (MUD) is seeking proposals for customer notice processing services, including full-service printing, mailing, handling, and postage for water, wastewater, and stormwater service areas.

Services support legally required Proposition 218 mailings, including public hearing announcements, community meeting invitations, ballots, and rate adjustment communications. Volumes generally range from 50,000 to 100,000 units per mailing. Proposals are due by October 1, 2026, at 2:00 PM PST. The initial contract term is 5 years with no option to renew.

EVALUATION CRITERIA

Effectiveness (25%), Qualifications (25%), Project Approach and Work Plan (20%), References (15%), Proponent's Price Proposal - Completed and Signed Under Separate Cover (15%)

REQUIRED ATTACHMENTS

13
  • Cover Letter and Executive Summary
  • Full response to the Scope of Services
  • Attachment A - Proponent Contact Information
  • Attachment B - Proponent Covenant
  • Attachment C - Non-Collusion Affidavit
  • Attachment D - Agency Reference List
  • Attachment E - Certification of Financial Condition
  • Attachment F - Price Proposal
  • Attachment G - Subcontractor List
  • Attachment H - Exception Form
  • Attachment I - Nondiscrimination Form
  • Attachment J - Conflict of Interest Disclosure - AB334 Form
  • All Addenda's signed by vendor
Submit to
[email protected] or Office of the City Clerk, City Hall, 501 W Weber Ave, Building 1, Floor 1, Stockton, CA 95203
Scope location
Stockton, CA

Questions about this RFP

How do I respond to this RFP from City of Stockton?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 1, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected] or Office of the City Clerk, City Hall, 501 W Weber Ave, Building 1, Floor 1, Stockton, CA 95203. For questions, contact Orlathai Chanachai-Chum.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including City of Stockton in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Orlathai Chanachai-Chum at (209) 937-8357. Questions and answers are typically shared with all prospective bidders.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Effectiveness (25%), Qualifications (25%), Project Approach and Work Plan (20%), References (15%), Proponent's Price Proposal - Completed and Signed Under Separate Cover (15%)" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from City of Stockton?

All active and historical solicitations from City of Stockton are tracked and searchable. As a city agency, City of Stockton regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 5 years. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Cover Letter and Executive Summary, Full response to the Scope of Services, Attachment A - Proponent Contact Information, Attachment B - Proponent Covenant, Attachment C - Non-Collusion Affidavit, Att. Review the full document from City of Stockton for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Stockton, CA. Review the full solicitation for detailed scope requirements.

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