City of Santa Monica EMS and Prevention Billing Services RFP 2026
City of Santa MonicaCity · Santa Monica, CA- Due
- Nov 23, 2026
- 17 days left
- Posted
- Nov 3, 2026
- Contract term
- 1 year
- Primary contact
- Andre Juta
- (310) 458-2201 ext 5313
The 30-second brief
The City of Santa Monica Fire Department requests proposals for third-party billing services covering Emergency Medical Services (EMS) transport, fire prevention inspections, annual fire permits, fire safety officer services, special event permits, and vehicle accident cost recovery billing. The scope involves interfacing with First Due and digital ePCR software, handling up to 12,000 EMS collections and 8,000 fire prevention inspections annually, account reconciliation, customer service, and analytics portal reporting. The submission deadline is November 23, 2026, with questions due by November 9, 2026. The initial contract term is one year with four one-year renewal options.
Method of Approach (35%), Reasonableness of Cost of Proposal (25%), Completeness of Proposal (20%), Qualifications of Experience including Local Experience and References (15%), Value Add/Breadth of Service (5%)
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Summary
The City of Santa Monica Fire Department requests proposals for third-party billing services covering Emergency Medical Services (EMS) transport, fire prevention inspections, annual fire permits, fire safety officer services, special event permits, and vehicle accident cost recovery billing.
The scope involves interfacing with First Due and digital ePCR software, handling up to 12,000 EMS collections and 8,000 fire prevention inspections annually, account reconciliation, customer service, and analytics portal reporting. The submission deadline is November 23, 2026, with questions due by November 9, 2026. The initial contract term is one year with four one-year renewal options.
EVALUATION CRITERIA
REQUIRED ATTACHMENTS
10- Proposer Checklist
- Technology Services Template
- CSA Template
- Letter of Transmittal
- Certificate of Compliance
- Non-Discrimination Policy
- Debarment Certification & Non-Collusion Declaration
- Levine Act Disclosure Form
- Living Wage Certification Form
- Oaks Initiative Disclosure Form
- Submit to
- https://procurement.opengov.com/portal/santa-monica-ca/projects/322729/document?projectId=493
- Duration
- 60 months
- Scope location
- Santa Monica, CA
Questions about this RFP
How do I respond to this RFP from City of Santa Monica?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 23, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://procurement.opengov.com/portal/santa-monica-ca/projects/322729/document?projectId=493. For questions, contact Andre Juta.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Santa Monica in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Andre Juta at (310) 458-2201 ext 5313. Questions and answers are typically shared with all prospective bidders.
Show 6 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Method of Approach (35%), Reasonableness of Cost of Proposal (25%), Completeness of Proposal (20%), Qualifications of Experience including Local Experience and References (15%), Value Add/Breadth of S..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Santa Monica?
All active and historical solicitations from City of Santa Monica are tracked and searchable. As a city agency, City of Santa Monica regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of November 23, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Proposer Checklist, Technology Services Template, CSA Template, Letter of Transmittal, Certificate of Compliance, Non-Discrimination Policy, Debarment Certification & Non-Collusion Declaration, Levine. Review the full document from City of Santa Monica for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Santa Monica, CA. Review the full solicitation for detailed scope requirements.