Civic IQ
RFPCLOSED

City of Salem Enterprise Resource Planning (ERP) Software and Services RFP

City of Salem, City of Salem, MO·City
Jan 29, 2026
Posted Date
Mar 10, 2026
Submission Deadline
Primary Contact
Stacey Houston · (573) 729-4811
Submission Address
400 N. Iron Street, Salem, MO 65560

Summary

The City of Salem is requesting proposals from qualified vendors for a cloud-based (SaaS) Enterprise Resource Planning (ERP) system to replace the City's existing ERP platform. The new system must support core functions including Finance, Payroll, Accounts Payable, Utility Billing, Cash Receipting, Business Licensing, and Cemetery Records.

Evaluation Criteria

Executive Summary & Responsiveness, Vendor Qualifications & Experience, References, Functional Fit & Software Capabilities, Technical Approach & System Architecture, Implementation Plan & Timeline, Training & Support, Cost Proposal, Software Demonstration

Required Deliverables

Executive Summary, Company Qualifications, References, Hardware and Network Configuration Requirements, Software Implementation, Training, Software with Annual Service
69
days late

This was decided in a budget meeting long before the RFP was public. Civic IQ had it then. Next one doesn't have to get away.

Frequently Asked Questions

How do I respond to this RFP from City of Salem?

To respond, review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 10, 2026. Proposals should be submitted to: 400 N. Iron Street, Salem, MO 65560. For questions, contact Stacey Houston at (573) 729-4811.

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. Key factors are outlined in the Evaluation Criteria section above. Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from City of Salem?

Civic IQ tracks all active and historical solicitations from City of Salem. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts — giving you a complete picture of the procurement landscape.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications or licenses, past performance references, and any forms or attachments specified in the solicitation. Review the full document from City of Salem for the complete list of required submissions.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including City of Salem in MO, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Some solicitations include set-aside provisions or evaluation preferences for these firms. Check the full solicitation for any small business participation goals or requirements.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This process typically includes an initial compliance check, technical evaluation, cost analysis, and may involve oral presentations or interviews with shortlisted vendors. The timeline from submission to award varies but usually takes several weeks to months.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact for this solicitation is Stacey Houston at (573) 729-4811. Questions and answers are typically shared with all prospective bidders to ensure fairness. Check the solicitation for the question submission deadline and process.

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