City of Salem Enterprise Resource Planning (ERP) Software and Services RFP
City of Salem, City of Salem, MO·City
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- Primary Contact
- Stacey Houston · (573) 729-4811
- Submission Address
- 400 N. Iron Street, Salem, MO 65560
SUMMARY
The City of Salem is requesting proposals from qualified vendors for a cloud-based (SaaS) Enterprise Resource Planning (ERP) system to replace the City's existing ERP platform. The new system must support core functions including Finance, Payroll, Accounts Payable, Utility Billing, Cash Receipting, Business Licensing, and Cemetery Records.
EVALUATION CRITERIA
Executive Summary & Responsiveness, Vendor Qualifications & Experience, References, Functional Fit & Software Capabilities, Technical Approach & System Architecture, Implementation Plan & Timeline, Training & Support, Cost Proposal, Software Demonstration
REQUIRED DELIVERABLES
Executive Summary, Company Qualifications, References, Hardware and Network Configuration Requirements, Software Implementation, Training, Software with Annual Service
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Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this RFP from City of Salem?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 10, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: 400 N. Iron Street, Salem, MO 65560. For questions, contact Stacey Houston.
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Executive Summary & Responsiveness, Vendor Qualifications & Experience, References, Functional Fit & Software Capabilities, Technical Approach & System Architecture, Implementation Plan & Timeline, Tr..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Salem?
All active and historical solicitations from City of Salem are tracked and searchable. As a city agency, City of Salem regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Salem for the complete list.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Salem in MO, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Stacey Houston at (573) 729-4811. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Executive Summary, Company Qualifications, References, Hardware and Network Configuration Requirements, Software Implementation, Training, Software with Annual Service. Proposals should clearly address how each deliverable will be met.
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