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City of Redmond - Citywide Parking Enforcement and Management System - RFP 10883-25 (2025)

City of Redmond logoCity of Redmond
Due
Nov 18, 2025
Deadline passed
Posted
Oct 29, 2025
Contract term
2 years
Primary contact
Vivian Nguyen
(425) 556-2168

The 30-second brief

What they're buying

The City of Redmond, Washington seeks proposals from qualified firms to provide a comprehensive, cloud-based parking enforcement and management solution. The desired turnkey system includes software, hosting, integration, training, and ongoing technical support supporting end-to-end parking enforcement, permit management, physical and virtual permitting, license plate recognition (LPR) enforcement, mobile field operations, and customer self-service. The initial contract term is two years with two optional two-year renewal terms for a potential maximum total term of six years. Proposals are due by November 18, 2025, at 2:00 PM (PST) and must be submitted electronically via DocuSign at www.redmond.gov/bids. Questions are due by November 24, 2025.

What you must deliver

Turnkey system inclusive of software, Hosting, Integration, Training, And ongoing technical support; parking enforcement, Permit management, And customer self-service solution; physical and virtual permitting; license plate recognition (LPR) enforcement; mobile field operations; Attachment F Functional Requirements Table

How it's scored

System Functionality & Compliance (40), Implementation & Support Plan (20), Security, Hosting & Data Management (20), Cost Proposal (10), Vendor Experience & References (10)

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Summary

The City of Redmond, Washington seeks proposals from qualified firms to provide a comprehensive, cloud-based parking enforcement and management solution.

The desired turnkey system includes software, hosting, integration, training, and ongoing technical support supporting end-to-end parking enforcement, permit management, physical and virtual permitting, license plate recognition (LPR) enforcement, mobile field operations, and customer self-service. The initial contract term is two years with two optional two-year renewal terms for a potential maximum total term of six years. Proposals are due by November 18, 2025, at 2:00 PM (PST) and must be submitted electronically via DocuSign at www.redmond.gov/bids. Questions are due by November 24, 2025.

EVALUATION CRITERIA

System Functionality & Compliance40
Implementation & Support Plan20
Security
Hosting & Data Management20
Cost Proposal10
Vendor Experience & References10

REQUIRED DELIVERABLES

6
  • Turnkey system inclusive of software, Hosting, Integration, Training, And ongoing technical support
  • Parking enforcement, Permit management, And customer self-service solution
  • Physical and virtual permitting
  • License plate recognition (LPR) enforcement
  • Mobile field operations
  • Attachment F Functional Requirements Table

REQUIRED ATTACHMENTS

10
  • Project Understanding
  • Project Approach
  • Experience & Capabilities
  • Cost Proposal
  • Implementation Requirements
  • References and Work Samples
  • Completion of Attachment F - Functional Requirements Table
  • Business Name
  • Business License
  • Valid Time Period statement
Submit to
www.redmond.gov/bids
Duration
72 months
Scope location
Redmond, WA

Questions about this RFP

How do I respond to this RFP from City of Redmond?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 18, 2025. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: www.redmond.gov/bids. For questions, contact Vivian Nguyen.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including City of Redmond in WA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Vivian Nguyen at (425) 556-2168. Questions and answers are typically shared with all prospective bidders.

What are the key deliverables?

The solicitation specifies the following deliverables: Turnkey system inclusive of software, Hosting, Integration, Training, And ongoing technical support; parking enforcement, Permit management, And customer self-service solution; physical and virtual permitting; license plate recognition (LPR) enforcement; mobile field operations; Attachment F Functio. Proposals should clearly address how each deliverable will be met.

Show 5 more questions

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "System Functionality & Compliance (40), Implementation & Support Plan (20), Security, Hosting & Data Management (20), Cost Proposal (10), Vendor Experience & References (10)" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from City of Redmond?

All active and historical solicitations from City of Redmond are tracked and searchable. As a city agency, City of Redmond regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 2 years. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Project Understanding, Project Approach, Experience & Capabilities, Cost Proposal, Implementation Requirements, References and Work Samples, Completion of Attachment F - Functional Requirements Table,. Review the full document from City of Redmond for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Redmond, WA. Review the full solicitation for detailed scope requirements.

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