City of New York Department of Design and Construction - Service Express Hardware Maintenance - 85027Y0188 (2026)
City of New YorkCity · New York, NY- Due
- Nov 18, 2026
- 5 days left
- Posted
- Nov 10, 2026
- Primary contact
- Ashton Summons
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Summary
The Department of Design and Construction is seeking a vendor who can provide Service Express Hardware maintenance services.
This is the annual renewal of hardware maintenance for the servers, data storage, backup, power, and network equipment in DDC's on-premises data center and network sites. This equipment runs the agency applications, databases, file storage, and network connectivity DDC staff rely on every day to manage the City's capital construction portfolio. Much of this equipment is past the manufacturer's (HP, Dell, EMC, Cisco) standard support period, so OEM support is no longer available or cost-effective. Service Express covers all of these makes under a single agreement. No new equipment is being purchased; this is maintenance only for existing DDC-owned hardware.
- Submit to
- https://passport.cityofnewyork.us/page.aspx/en/bpm/process_manage_extranet/39411
- Scope location
- New York, NY
Questions about this RFI
How do I respond to this RFI from City of New York?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 18, 2026. Submissions should be delivered to: https://passport.cityofnewyork.us/page.aspx/en/bpm/process_manage_extranet/39411. For questions, contact Ashton Summons.
Can small businesses or minority-owned firms bid on this RFI?
Most government agencies, including City of New York in NY, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFI submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Ashton Summons. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from City of New York?
All active and historical solicitations from City of New York are tracked and searchable. As a city agency, City of New York regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
Is this solicitation still open for submissions?
Based on the posted deadline of November 18, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFI?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of New York for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: New York, NY. Review the full solicitation for detailed scope requirements.
