City of Jacksonville ADA Complementary Paratransit Services RFP FY27
City of JacksonvilleCity · Jacksonville, NC- Due
- Mar 20, 2026
- Deadline passed
- Posted
- Mar 16, 2026
- Duration
- 1 months
- Primary contact
- Jillian Tuccero
The 30-second brief
The City of Jacksonville is soliciting proposals from qualified contractors to operate ADA complementary paratransit services as a turn-key contract. The service will complement the City's fixed-route transit system, Jacksonville Transit, covering the city limits and portions of Onslow County, including Camp Lejeune and Camp Johnson. The selected firm will be responsible for administration and operations in full compliance with federal civil rights requirements and the Americans with Disabilities Act of 1990. Proposals must be submitted by March 20, 2026, at 2:00 PM EST, either digitally via email to [email protected] or by mail. The contract includes a transition period from June 1 to June 30, 2026, with service commencement on July 1, 2026. Questions regarding the RFP are due by March 17, 2026.
Five hard copies of RFP, One sealed Price Proposal, One electronic bookmarked PDF of RFP, One electronic PDF of Price Proposal
Hear what Jacksonville plans next before it's posted.
Get alerts freeFree account · 30-second setup · No credit card
Summary
The City of Jacksonville is soliciting proposals from qualified contractors to operate ADA complementary paratransit services as a turn-key contract.
The service will complement the City's fixed-route transit system, Jacksonville Transit, covering the city limits and portions of Onslow County, including Camp Lejeune and Camp Johnson. The selected firm will be responsible for administration and operations in full compliance with federal civil rights requirements and the Americans with Disabilities Act of 1990. Proposals must be submitted by March 20, 2026, at 2:00 PM EST, either digitally via email to [email protected] or by mail. The contract includes a transition period from June 1 to June 30, 2026, with service commencement on July 1, 2026. Questions regarding the RFP are due by March 17, 2026.
REQUIRED DELIVERABLES
4- Five hard copies of RFP
- One sealed Price Proposal
- One electronic bookmarked PDF of RFP
- One electronic PDF of Price Proposal
REQUIRED STAFFING
Contractor, Transit Manager
- Submit to
- City of Jacksonville, Attn: Jillian Tuccero, Transit Manager, P.O. Box 128, Jacksonville, NC 28540
- Scope location
- Jacksonville, NC
Questions about this RFP
How do I respond to this RFP from City of Jacksonville?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 20, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: City of Jacksonville, Attn: Jillian Tuccero, Transit Manager, P.O. Box 128, Jacksonville, NC 28540. For questions, contact Jillian Tuccero.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Jacksonville in NC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jillian Tuccero. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Contractor, Transit Manager. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Five hard copies of RFP, One sealed Price Proposal, One electronic bookmarked PDF of RFP, One electronic PDF of Price Proposal. Proposals should clearly address how each deliverable will be met.
Show 4 more questions
Where can I find more RFPs from City of Jacksonville?
All active and historical solicitations from City of Jacksonville are tracked and searchable. As a city agency, City of Jacksonville regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 months. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from City of Jacksonville for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Jacksonville, NC. Review the full solicitation for detailed scope requirements.