City of Augusta IT Managed Services RFQ #226019 - 2026
City of Augusta, City of Augusta, ME·City
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- Primary Contact
- Corey Beaulieu
- Scope Location
- Augusta, ME
- Submission Address
- Development Services, 16 Cony Street, Augusta, ME 04330
SUMMARY
The City of Augusta, Maine is issuing RFQ #226019 to identify qualified IT Managed Services providers to support a complex multi-domain, hybrid cloud municipal environment in partnership with in-house staff. Core services include 24x7 monitoring and management of network and server infrastructure, managed patching, onsite and remote support with defined SLAs, and strategic modernization consulting. Additional requirements encompass governance, risk, and compliance (GRC) practices, incident response, disaster recovery planning, and endpoint support integration. This qualification process will establish a list of vendors for a subsequent RFP. Qualifications must be physically submitted to Development Services at 16 Cony Street by February 23, 2026, at 2pm. Services are anticipated to begin on or after July 1, 2026.
EVALUATION CRITERIA
Depth and relevance of managed services experience, Prior work history, Experience with municipal or multi-domain environments, Demonstrated cybersecurity and risk management capabilities, Scalability and flexibility of service offerings, Ability to partner effectively with internal IT staff, Local presence and responsiveness, At least three references from existing clients
REQUIRED DELIVERABLES
Signed qualifications document, Three references from existing clients
REQUIRED ATTACHMENTS
Non-Disclosure Agreement (required for subsequent RFP stage)
This was decided in a budget meeting long before the RFP was public. Civic IQ had it then. The next one doesn't have to get away.
Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this RFQ from City of Augusta?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is February 23, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Development Services, 16 Cony Street, Augusta, ME 04330. For questions, contact Corey Beaulieu.
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Depth and relevance of managed services experience, Prior work history, Experience with municipal or multi-domain environments, Demonstrated cybersecurity and risk management capabilities, Scalability..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Augusta?
All active and historical solicitations from City of Augusta are tracked and searchable. As a city agency, City of Augusta regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFQ?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Non-Disclosure Agreement (required for subsequent RFP stage). Review the full document from City of Augusta for the complete list.
Can small businesses or minority-owned firms bid on this RFQ?
Most government agencies, including City of Augusta in ME, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFQ submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Corey Beaulieu. Questions and answers are typically shared with all prospective bidders.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Augusta, ME. Review the full solicitation for detailed scope requirements.
What are the key deliverables?
The solicitation specifies the following deliverables: Signed qualifications document, Three references from existing clients. Proposals should clearly address how each deliverable will be met.
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