City of Augusta IT Managed Services Request for Qualifications - RFQ #226019 (2026)
City of AugustaCity · Augusta, ME- Due
- Feb 25, 2026
- Deadline passed
- Posted
- Feb 3, 2026
- Primary contact
- Corey Beaulieu
- (207) 626-2345
The 30-second brief
The City of Augusta is seeking qualifications from experienced IT managed services providers to support a complex municipal IT environment and partner with in-house staff. Core services include 24x7 monitoring and management of network and server infrastructure, Windows server patching, onsite and remote support with defined SLAs, repair or replacement labor, renewal tracking, strategic consulting, and project management. Additional requirements encompass governance, risk and compliance (GRC) advisory, disaster recovery plan review, endpoint support integration, and managed security service support. The submission deadline is February 25, 2026, at 2:00 PM. This is an RFQ process intended to establish a list of qualified vendors for a subsequent RFP.
Depth and relevance of managed services experience, Prior work history, Experience with municipal or multi-domain environments, Demonstrated cybersecurity and risk management capabilities, Scalability and flexibility of service offerings, Ability to partner effectively with internal IT staff, Local presence and responsiveness, At least three references from existing clients
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Summary
The City of Augusta is seeking qualifications from experienced IT managed services providers to support a complex municipal IT environment and partner with in-house staff.
Core services include 24x7 monitoring and management of network and server infrastructure, Windows server patching, onsite and remote support with defined SLAs, repair or replacement labor, renewal tracking, strategic consulting, and project management. Additional requirements encompass governance, risk and compliance (GRC) advisory, disaster recovery plan review, endpoint support integration, and managed security service support. The submission deadline is February 25, 2026, at 2:00 PM. This is an RFQ process intended to establish a list of qualified vendors for a subsequent RFP.
EVALUATION CRITERIA
8- Depth and relevance of managed services experience
- Prior work history
- Experience with municipal or multi-domain environments
- Demonstrated cybersecurity and risk management capabilities
- Scalability and flexibility of service offerings
- Ability to partner effectively with internal IT staff
- Local presence and responsiveness
- At least three references from existing clients
REQUIRED ATTACHMENTS
Non-Disclosure Agreement
- Submit to
- Development Services, 16 Cony Street, Augusta, ME 04330
- Scope location
- Augusta, ME
Questions about this RFQ
How do I respond to this RFQ from City of Augusta?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is February 25, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Development Services, 16 Cony Street, Augusta, ME 04330. For questions, contact Corey Beaulieu.
Can small businesses or minority-owned firms bid on this RFQ?
Most government agencies, including City of Augusta in ME, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFQ submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Corey Beaulieu at (207) 626-2345. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Depth and relevance of managed services experience, Prior work history, Experience with municipal or multi-domain environments, Demonstrated cybersecurity and risk management capabilities, Scalability..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Augusta?
All active and historical solicitations from City of Augusta are tracked and searchable. As a city agency, City of Augusta regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFQ?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Non-Disclosure Agreement. Review the full document from City of Augusta for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Augusta, ME. Review the full solicitation for detailed scope requirements.