Arkansas State University After Hours Help Desk Solution RFI 27-01 2026
Arkansas State UniversityHigher Ed · Jonesboro, AR- Due
- Jul 10, 2026
- Deadline passed
- Primary contact
- Heather Boothman
The 30-second brief
Arkansas State University is gathering information for an after-hours help desk solution. Interested vendors are invited to participate in virtual information sessions to discuss products and implementation experiences.
Virtual information sessions, Product information, Implementation experiences
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Summary
Arkansas State University is gathering information for an after-hours help desk solution. Interested vendors are invited to participate in virtual information sessions to discuss products and implementation experiences.
REQUIRED DELIVERABLES
3- Virtual information sessions
- Product information
- Implementation experiences
- Submit to
- [email protected], [email protected]
- Scope location
- State University, AR
Questions about this RFI
How do I respond to this RFI from Arkansas State University?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is July 10, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: [email protected], [email protected]. For questions, contact Heather Boothman.
Can small businesses or minority-owned firms bid on this RFI?
Most government agencies, including Arkansas State University in AR, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFI submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Heather Boothman. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Virtual information sessions, Product information, Implementation experiences. Proposals should clearly address how each deliverable will be met.
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Where can I find more RFPs from Arkansas State University?
All active and historical solicitations from Arkansas State University are tracked and searchable. As a higher ed agency, Arkansas State University regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFI?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Arkansas State University for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: State University, AR. Review the full solicitation for detailed scope requirements.