FINANCIAL_SERVICESONGOING

Elavon Processing Contract Targeted for Replacement

The City of Ottawa currently uses Elavon for credit card processing but plans to transition away after operational conflicts between Elavon and the Tyler ERP system. Staff are recommending a move to Tyler Technologies’ integrated processing solution pending Commission approval.

Status
ONGOING
Document date
August 12, 2026
Contract type
FINANCIAL_SERVICES
Vendor
ELAVON
Agency
City of Ottawa · KS

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract type
FINANCIAL_SERVICES
Renewal
Existing processing arrangement is expected to be superseded by a new agreement with Tyler Technologies; renewal details for Elavon are not provided.
Document type
AgendaPacket
Source document
Ottawa City Commission Agenda Packet 2026-08-12

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the financial services contract by City of Ottawa?

ELAVON was awarded this financial services contract by City of Ottawa, as recorded on August 12, 2026.

What type of contract is this?

This is a Financial Services contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in Ottawa City Commission Agenda Packet 2026-08-12 (AgendaPacket), dated August 12, 2026 from City of Ottawa. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does ELAVON hold?

ELAVON may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is City of Ottawa currently buying?

Explore City of Ottawa's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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