University of Tennessee System Office - UT System - Debt Collection Services - RFQS BID1000315,3 (2026)
The University Of Tennessee System OfficeHigher Ed · Knoxville, TN- Due
- Oct 27, 2026
- Deadline passed
- Posted
- Oct 13, 2026
- Contract term
- 5 years
- Primary contact
- Bradley New
- (865) 974-3108
The 30-second brief
The University of Tennessee System Office seeks qualified suppliers for debt collection services across its system and associated campuses (UTK, UTC, UTHSC, UTM, UTS), covering past due debts including tuition, fees, fines, returned checks, children's center past due debts, library fines, and student loans. Services include due diligence and collection support, accounting, electronic reporting, online system access, and litigation support for a 5-year contract term. The submission deadline is October 27, 2026, at 8:00 PM EST. The solicitation requires extensive insurance coverage including cyber/technology liability, fidelity bond coverage, compliance audits, and adherence to security standards.
Mandatory requirements (Pass/Fail), General and Technical qualifications (1000 points), Cost Proposal
Get notified when The University Of Tennessee System Office posts the next one.
Get alerts freeFree account · 30-second setup · No credit card
Summary
The University of Tennessee System Office seeks qualified suppliers for debt collection services across its system and associated campuses (UTK, UTC, UTHSC, UTM, UTS), covering past due debts including tuition, fees, fines, returned checks, children's center past due debts, library fines, and student loans.
Services include due diligence and collection support, accounting, electronic reporting, online system access, and litigation support for a 5-year contract term. The submission deadline is October 27, 2026, at 8:00 PM EST. The solicitation requires extensive insurance coverage including cyber/technology liability, fidelity bond coverage, compliance audits, and adherence to security standards.
EVALUATION CRITERIA
3- Mandatory requirements (Pass/Fail)
- General and Technical qualifications (1000 points)
- Cost Proposal
REQUIRED ATTACHMENTS
5- Copies of the two most recent annual compliance audits
- Corrective action plans related to those audits
- Evidence of current fidelity bond coverage
- Copy of the agency's Gramm-Leach-Bliley Act Safeguard Policy
- Pro forma invoice
- Submit to
- https://fa-ewlq-saasfaprod1.fa.ocs.oraclecloud.com/supplierPortal/faces/FndOverview?fndGlobalItemNodeId=itemNode_supplier_portal_supplier_portal
- Scope location
- Knoxville, TN
- Reported agency
- University of Tennessee
Questions about this RFQ
How do I respond to this RFQ from The University Of Tennessee System Office?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 27, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://fa-ewlq-saasfaprod1.fa.ocs.oraclecloud.com/supplierPortal/faces/FndOverview?fndGlobalItemNodeId=itemNode_supplier_portal_supplier_portal. For questions, contact Bradley New.
Can small businesses or minority-owned firms bid on this RFQ?
Most government agencies, including The University Of Tennessee System Office in TN, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFQ submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Bradley New at (865) 974-3108. Questions and answers are typically shared with all prospective bidders.
Show 5 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Mandatory requirements (Pass/Fail), General and Technical qualifications (1000 points), Cost Proposal" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from The University Of Tennessee System Office?
All active and historical solicitations from The University Of Tennessee System Office are tracked and searchable. As a higher ed agency, The University Of Tennessee System Office regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
What documents are required to bid on this RFQ?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: copies of the two most recent annual compliance audits, corrective action plans related to those audits, evidence of current fidelity bond coverage, copy of the agency's Gramm-Leach-Bliley Act Safegua. Review the full document from The University Of Tennessee System Office for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Knoxville, TN. Review the full solicitation for detailed scope requirements.