Town of Vail Hospitality Networking & Recognition Program RFP 2026
Town of VailCity · Vail, CO- Due
- Aug 10, 2026
- Deadline passed
- Posted
- Jul 22, 2026
- Primary contact
- Albert Zamora
- (970) 479-2123
The 30-second brief
The Town of Vail is soliciting proposals to design and implement a community-wide customer experience and ambassador program. The initiative includes service training, networking opportunities, and employee recognition. Proposals are due August 10, 2026.
Program branding and identity, Participant experience map, Employer toolkit, Participant handbook, Facilitator guide, Marketing materials, Implementation strategy, Annual operating recommendations
Price, qualifications, experience, strategy and implementation plan
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Summary
The Town of Vail is soliciting proposals to design and implement a community-wide customer experience and ambassador program. The initiative includes service training, networking opportunities, and employee recognition. Proposals are due August 10, 2026.
EVALUATION CRITERIA
4- Price
- Qualifications
- Experience
- Strategy and implementation plan
REQUIRED DELIVERABLES
8- Program branding and identity
- Participant experience map
- Employer toolkit
- Participant handbook
- Facilitator guide
- Marketing materials
- Implementation strategy
- Annual operating recommendations
REQUIRED ATTACHMENTS
7- Letter of Interest
- Qualifications/Experience/Credentials
- Strategy and Implementation
- Work Schedule
- References
- Fee Proposal
- Signature Page
- Submit to
- Electronic submission to [email protected]
- Scope location
- Vail, CO
Questions about this RFP
How do I respond to this RFP from Town of Vail?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 10, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Electronic submission to [email protected]. For questions, contact Albert Zamora.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Town of Vail in CO, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Albert Zamora at (970) 479-2123. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Program branding and identity, Participant experience map, Employer toolkit, Participant handbook, Facilitator guide, Marketing materials, Implementation strategy, Annual operating recommendations. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Price, qualifications, experience, strategy and implementation plan" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Town of Vail?
All active and historical solicitations from Town of Vail are tracked and searchable. As a city agency, Town of Vail regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Letter of Interest, Qualifications/Experience/Credentials, Strategy and Implementation, Work Schedule, References, Fee Proposal, Signature Page. Review the full document from Town of Vail for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Vail, CO. Review the full solicitation for detailed scope requirements.