Town of Hertford IT Services RFP 2026
Town of HertfordCity · Hertford, NC- Due
- Feb 20, 2026
- Deadline passed
- Posted
- Feb 5, 2026
- Primary contact
- Doris Walton
The 30-second brief
The Town of Hertford is seeking proposals for professional Information Technology (IT) managed services for one year, with options for two one-year extensions. The services include general network support, 24/7 monitoring, security services, maintenance, updates, troubleshooting, backup and disaster recovery, and high-quality help desk support. The selected vendor will act as a single point of contact for all IT-related issues.
Completed and signed proposal
Meeting Town's listed needs, Documented applicable experience, Examples of reports to other municipalities served, Documented examples of successful troubleshooting and disaster recovery to other municipalities served, Satisfactory appropriate references, Price, Availability of onsite help, Demonstrate capacity of delivering services, Specific analysis of Town's current systems and hardware and specific of recommendations and proposals for enacting suggestions within requested services
Hear what Hertford plans next before it's posted.
Get alerts freeFree account · 30-second setup · No credit card
Summary
The Town of Hertford is seeking proposals for professional Information Technology (IT) managed services for one year, with options for two one-year extensions.
The services include general network support, 24/7 monitoring, security services, maintenance, updates, troubleshooting, backup and disaster recovery, and high-quality help desk support. The selected vendor will act as a single point of contact for all IT-related issues.
EVALUATION CRITERIA
Meeting Town's listed needs, Documented applicable experience, Examples of reports to other municipalities served, Documented examples of successful troubleshooting and disaster recovery to other municipalities served, Satisfactory appropriate references, Price, Availability of onsite help, Demonstrate capacity of delivering services, Specific analysis of Town's current systems and hardware and specific of recommendations and proposals for enacting suggestions within requested services
REQUIRED DELIVERABLES
Completed and signed proposal
REQUIRED ATTACHMENTS
3- Cover Letter
- General Vendor Information
- Financial Proposal
- Submit to
- Hertford, NC
Questions about this RFP
How do I respond to this RFP from Town of Hertford?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is February 20, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Hertford, NC. For questions, contact Doris Walton.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Town of Hertford in NC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Doris Walton. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Completed and signed proposal. Proposals should clearly address how each deliverable will be met.
Show 3 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Meeting Town's listed needs, Documented applicable experience, Examples of reports to other municipalities served, Documented examples of successful troubleshooting and disaster recovery to other muni..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Town of Hertford?
All active and historical solicitations from Town of Hertford are tracked and searchable. As a city agency, Town of Hertford regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Cover Letter, General Vendor Information, Financial Proposal. Review the full document from Town of Hertford for the complete list.