Town of Canmore ERP System Replacement RFP 2026
Town of CanmoreCity · Canmore, AB- Due
- Apr 27, 2026
- Deadline passed
- Posted
- Mar 2, 2026
- Primary contact
- Frederique Lavoie
The 30-second brief
The Town of Canmore is seeking a commercial off-the-shelf Enterprise Resource Planning (ERP) System, along with implementation, ongoing support, and ancillary services. The goal is to replace the current end-of-life system with a modern solution that streamlines processes, enhances user experience, and provides better integration and data-driven capabilities.
ERP System implementation planning and design, ERP System build/configure/test, ERP System deployment, ERP System hypercare and post launch support, Data conversion planning, Monitoring, And load services, Training and change management services, Mandatory Requirements, High Priority Required Functions, Other Non-Functional Requirements, Optional Functions, Applications Integration Development and Management
Mandatory Requirements, Functional Requirements, Technical & Non-Functional & Interfaces Requirements, Experience, Qualification & Project Team, Methodology & Work Plan, Change Management & Training, Proponent Risk & Fit, Price Proposal
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Summary
The Town of Canmore is seeking a commercial off-the-shelf Enterprise Resource Planning (ERP) System, along with implementation, ongoing support, and ancillary services.
The goal is to replace the current end-of-life system with a modern solution that streamlines processes, enhances user experience, and provides better integration and data-driven capabilities.
EVALUATION CRITERIA
9- Mandatory Requirements
- Functional Requirements
- Technical & Non-Functional & Interfaces Requirements
- Experience
- Qualification & Project Team
- Methodology & Work Plan
- Change Management & Training
- Proponent Risk & Fit
- Price Proposal
REQUIRED DELIVERABLES
13- ERP System implementation planning and design
- ERP System build/configure/test
- ERP System deployment
- ERP System hypercare and post launch support
- Data conversion planning
- Monitoring
- Load services
- Training and change management services
- Mandatory Requirements
- High Priority Required Functions
- Other Non-Functional Requirements
- Optional Functions
- Applications Integration Development and Management
REQUIRED ATTACHMENTS
Appendix A – Pricing Detail Form - Implementation Services Costs, Appendix B – Pricing Detail Form - Software, Licensing and other Related Costs, Appendix C – Pricing Detail Form / On-going Costs (Post go-live), Appendix D - Professional References, Appendix E – Requirements Worksheet, Appendix F - Information Security Standards
- Submit to
- Scope location
- Canmore
Questions about this RFP
How do I respond to this RFP from Town of Canmore?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is April 27, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: email. For questions, contact Frederique Lavoie.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Town of Canmore in AB, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Frederique Lavoie. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: ERP System implementation planning and design, ERP System build/configure/test, ERP System deployment, ERP System hypercare and post launch support, Data conversion planning, Monitoring, And load services, Training and change management services, Mandatory Requirements, High Priority Required Functi. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Mandatory Requirements, Functional Requirements, Technical & Non-Functional & Interfaces Requirements, Experience, Qualification & Project Team, Methodology & Work Plan, Change Management & Training,..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Town of Canmore?
All active and historical solicitations from Town of Canmore are tracked and searchable. As a city agency, Town of Canmore regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Appendix A – Pricing Detail Form - Implementation Services Costs, Appendix B – Pricing Detail Form - Software, Licensing and other Related Costs, Appendix C – Pricing Detail Form / On-going Costs (Pos. Review the full document from Town of Canmore for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Canmore. Review the full solicitation for detailed scope requirements.