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Town of Ashland - SCADA System Maintenance and Repair Service - DPW-27-001 (2026)

Town of Ashland logoTown of Ashland
Due
Jul 30, 2026
Deadline passed
Posted
Jul 9, 2026
Contract term
1 year
Primary contact
Beth Reynolds
(508) 881-0100

The 30-second brief

What they're buying

The Town of Ashland is seeking competitive sealed bids from qualified contractors for SCADA System Maintenance and Repair Service under IFB # DPW-27-001. The work encompasses comprehensive maintenance, emergency repairs, and technical support services for the municipal supervisory control and data acquisition systems located at water treatment plants, sewage pump stations, and water storage tanks. Key system assets include programmable logic controllers (PLCs), iFIX SCADA software, Wonderware alarm callout software, and Teladesign Datalink radios. Vendors must provide hourly rates for onsite and remote service across a 1-year contract with two optional 1-year extensions. Bids are due by July 30, 2026, at 11:00 AM, following a mandatory or recommended pre-bid conference on July 16, 2026. The estimated project amount is $150,000, requiring a 5% bid bond, prevailing wages, and OSHA 10-hour certifications.

What you must deliver

Item 1A - Year 1 Onsite Service Hourly Rate, Item 1B - Year 1 Remote Service Hourly Rate, Item 2A - Year 2 Onsite Service Hourly Rate, Item 2B - Year 2 Remote Service Hourly Rate, Item 3A - Year 3 Onsite Service Hourly Rate, Item 3B - Year 3 Remote Service Hourly Rate

How it's scored

Lowest responsible and eligible bidder

Hear what Ashland plans next before it's posted.

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Summary

The Town of Ashland is seeking competitive sealed bids from qualified contractors for SCADA System Maintenance and Repair Service under IFB # DPW-27-001.

The work encompasses comprehensive maintenance, emergency repairs, and technical support services for the municipal supervisory control and data acquisition systems located at water treatment plants, sewage pump stations, and water storage tanks. Key system assets include programmable logic controllers (PLCs), iFIX SCADA software, Wonderware alarm callout software, and Teladesign Datalink radios. Vendors must provide hourly rates for onsite and remote service across a 1-year contract with two optional 1-year extensions. Bids are due by July 30, 2026, at 11:00 AM, following a mandatory or recommended pre-bid conference on July 16, 2026. The estimated project amount is $150,000, requiring a 5% bid bond, prevailing wages, and OSHA 10-hour certifications.

EVALUATION CRITERIA

Lowest responsible and eligible bidder

REQUIRED DELIVERABLES

Item 1A - Year 1 Onsite Service Hourly Rate, Item 1B - Year 1 Remote Service Hourly Rate, Item 2A - Year 2 Onsite Service Hourly Rate, Item 2B - Year 2 Remote Service Hourly Rate, Item 3A - Year 3 Onsite Service Hourly Rate, Item 3B - Year 3 Remote Service Hourly Rate

REQUIRED ATTACHMENTS

10
  • Bid bond
  • Bid Sheet
  • Certificate of Good Faith / Non-Collusion
  • Certificate of State Tax Compliance
  • OSHA Certification
  • Certification of Signatures
  • Contractor's Reference Form
  • Statement of Compliance
  • Certificate of Good Standing
  • Insurance Certificate
Submit to
Town of Ashland, Town Hall, Select Board/Town Manager Office, 101 Main Street, Ashland, MA 01721
Duration
12 months
Scope location
Ashland, MA

Questions about this BID

How do I respond to this Bid from Town of Ashland?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is July 30, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Town of Ashland, Town Hall, Select Board/Town Manager Office, 101 Main Street, Ashland, MA 01721. For questions, contact Beth Reynolds.

Can small businesses or minority-owned firms bid on this Bid?

Most government agencies, including Town of Ashland in MA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the Bid submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Beth Reynolds at (508) 881-0100. Questions and answers are typically shared with all prospective bidders.

What are the key deliverables?

The solicitation specifies the following deliverables: Item 1A - Year 1 Onsite Service Hourly Rate, Item 1B - Year 1 Remote Service Hourly Rate, Item 2A - Year 2 Onsite Service Hourly Rate, Item 2B - Year 2 Remote Service Hourly Rate, Item 3A - Year 3 Onsite Service Hourly Rate, Item 3B - Year 3 Remote Service Hourly Rate. Proposals should clearly address how each deliverable will be met.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Lowest responsible and eligible bidder" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Town of Ashland?

All active and historical solicitations from Town of Ashland are tracked and searchable. As a city agency, Town of Ashland regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 1 year. Contract terms may include renewal options.

What documents are required to bid on this Bid?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Bid bond, Bid Sheet, Certificate of Good Faith / Non-Collusion, Certificate of State Tax Compliance, OSHA Certification, Certification of Signatures, Contractor's Reference Form, Statement of Complian. Review the full document from Town of Ashland for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Ashland, MA. Review the full solicitation for detailed scope requirements.

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