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Town of Apex - Custodial Services for Town-Owned Buildings - RFP - 2026

Town of Apex logoTown of Apex
Due
Apr 23, 2026
Deadline passed
Posted
Mar 23, 2026
Primary contact
Patrick Springle
(919) 723-0690

The 30-second brief

What they're buying

The Town of Apex is seeking proposals from qualified custodial service companies to provide comprehensive cleaning and janitorial services for fifteen town-owned properties, including Town Hall, community centers, senior center, police department, cultural arts center, and public works facilities in Wake County, North Carolina. Required services include daily and monthly custodial cleaning, hard surface floor stripping and waxing, carpet deep cleaning/steam cleaning, restroom and kitchen deep cleaning, trash and recycling collection, and window cleaning. The proposal submission deadline is April 23, 2026, at 3:00 PM EST. A pre-proposal conference and site visits are scheduled for April 7 and April 8, 2026. Vendors must provide professional liability insurance of $1,000,000, general liability insurance of $1,000,000, workers' compensation, and three references under current contract.

How it's scored

Experience in providing this type of service for this size contract, Public Sector experience, Demonstrated ability to meet commitments requested in the RFP, Qualifications of staff to be assigned to this project, Specific plans and methodology for providing the proposed services, References from at least three similar clients, Financial stability, Price

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Summary

The Town of Apex is seeking proposals from qualified custodial service companies to provide comprehensive cleaning and janitorial services for fifteen town-owned properties, including Town Hall, community centers, senior center, police department, cultural arts center, and public works facilities in Wake County, North Carolina.

Required services include daily and monthly custodial cleaning, hard surface floor stripping and waxing, carpet deep cleaning/steam cleaning, restroom and kitchen deep cleaning, trash and recycling collection, and window cleaning. The proposal submission deadline is April 23, 2026, at 3:00 PM EST. A pre-proposal conference and site visits are scheduled for April 7 and April 8, 2026. Vendors must provide professional liability insurance of $1,000,000, general liability insurance of $1,000,000, workers' compensation, and three references under current contract.

EVALUATION CRITERIA

Experience in providing this type of service for this size contract, Public Sector experience, Demonstrated ability to meet commitments requested in the RFP, Qualifications of staff to be assigned to this project, Specific plans and methodology for providing the proposed services, References from at least three similar clients, Financial stability, Price

Submit to
Town of Apex, Patrick Springle, Facilities & Grounds Supervisor, P.O. Box 250, 105-A Upchurch St., Apex, NC 27502
Scope location
Apex, NC

Questions about this RFP

How do I respond to this RFP from Town of Apex?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is April 23, 2026. Submissions should be delivered to: Town of Apex, Patrick Springle, Facilities & Grounds Supervisor, P.O. Box 250, 105-A Upchurch St., Apex, NC 27502. For questions, contact Patrick Springle.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Town of Apex in NC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Patrick Springle at (919) 723-0690. Questions and answers are typically shared with all prospective bidders.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Experience in providing this type of service for this size contract, Public Sector experience, Demonstrated ability to meet commitments requested in the RFP, Qualifications of staff to be assigned to..." Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Town of Apex?

All active and historical solicitations from Town of Apex are tracked and searchable. As a city agency, Town of Apex regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Town of Apex for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Apex, NC. Review the full solicitation for detailed scope requirements.

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