Tennessee Department of Transportation - Transportation Management Center Operations - RFP # 40100-51745 (2026)
Tennessee Community Resource Board | State of TennesseeState · Nashville, TN- Due
- Aug 31, 2026
- Deadline passed
- Posted
- Jun 30, 2026
- Contract term
- 5 years
- Primary contact
- Josh Polk
- (615) 360-4460
The 30-second brief
The State of Tennessee Department of Transportation (TDOT) is seeking a qualified provider for Transportation Management Center (TMC) operations services across four State TMCs located in Knoxville, Chattanooga, Nashville, and Memphis. The scope includes daily recurring and as-needed on-call services for incident management, traffic monitoring, HELP and Rural Service Patrol (RSP) dispatching, traveler information dissemination, and performance reporting. Key systems utilized include SmartWay Central Software (SWCS), Cameleon, Drivewyze, and TrafficVision Video Analytics. The contract requires comprehensive staffing including a Project Manager, Executive Assistant, TMC Operations Managers, Shift Supervisors, and TMC Technicians operating on a 24x7x365 basis. The response deadline is August 31, 2026, with an evaluation based on general and technical qualifications, oral presentations, and cost proposals.
Required TMC Operations Services, On-Call TMC Technicians, On-Call Shift Supervisors, TMC Technician Overtime, On-Call Remote TMC Technicians, Smart Corridor Traffic Signal Technician
General Qualifications & Experience (10), Technical Qualifications, Experience & Approach (60), Oral Presentation (10), Cost Proposal (20)
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Summary
The State of Tennessee Department of Transportation (TDOT) is seeking a qualified provider for Transportation Management Center (TMC) operations services across four State TMCs located in Knoxville, Chattanooga, Nashville, and Memphis.
The scope includes daily recurring and as-needed on-call services for incident management, traffic monitoring, HELP and Rural Service Patrol (RSP) dispatching, traveler information dissemination, and performance reporting. Key systems utilized include SmartWay Central Software (SWCS), Cameleon, Drivewyze, and TrafficVision Video Analytics. The contract requires comprehensive staffing including a Project Manager, Executive Assistant, TMC Operations Managers, Shift Supervisors, and TMC Technicians operating on a 24x7x365 basis. The response deadline is August 31, 2026, with an evaluation based on general and technical qualifications, oral presentations, and cost proposals.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
6- Required TMC Operations Services
- On-Call TMC Technicians
- On-Call Shift Supervisors
- TMC Technician Overtime
- On-Call Remote TMC Technicians
- Smart Corridor Traffic Signal Technician
REQUIRED ATTACHMENTS
7- Response Statement of Certifications & Assurances
- Technical Response & Evaluation Guide
- Cost Proposal & Scoring Guide
- Reference Questionnaire
- Score Summary Matrix
- Pro Forma Contract
- TMC Operations Manual
REQUIRED STAFFING
5- Submit to
- Supplier Portal; [email protected]
- Duration
- 62 months
- Scope location
- Nashville, TN
- Reported agency
- State of Tennessee
Questions about this RFP
How do I respond to this RFP from Tennessee Community Resource Board | State of Tennessee?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 31, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Supplier Portal; [email protected]. For questions, contact Josh Polk.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Tennessee Community Resource Board | State of Tennessee in TN, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Josh Polk at (615) 360-4460. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: On-Call TMC Technician, On-Call Shift Supervisor, TMC Technician Overtime, On-Call Remote TMC Technician, Smart Corridor Traffic Signal Technician. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Required TMC Operations Services, On-Call TMC Technicians, On-Call Shift Supervisors, TMC Technician Overtime, On-Call Remote TMC Technicians, Smart Corridor Traffic Signal Technician. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "General Qualifications & Experience (10), Technical Qualifications, Experience & Approach (60), Oral Presentation (10), Cost Proposal (20)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Tennessee Community Resource Board | State of Tennessee?
All active and historical solicitations from Tennessee Community Resource Board | State of Tennessee are tracked and searchable. As a state agency, Tennessee Community Resource Board | State of Tennessee regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Response Statement of Certifications & Assurances, Technical Response & Evaluation Guide, Cost Proposal & Scoring Guide, Reference Questionnaire, Score Summary Matrix, Pro Forma Contract, TMC Operatio. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Tennessee Community Resource Board | State of Tennessee for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Nashville, TN. Review the full solicitation for detailed scope requirements.