State of West Virginia - Investigations and Fraud Case Management System - CRFP 0513 OIG2600000001 (2026)
West Virginia Department of Administration Purchasing Division | State of West VirginiaState · Charleston, WV- Due
- Jan 6, 2026
- Deadline passed
- Posted
- Dec 9, 2025
- Contract term
- 4 years
- Primary contact
- Crystal G Hustead
- (304) 558-2402
The 30-second brief
The State of West Virginia Department of Administration Purchasing Division, on behalf of the West Virginia Office of Inspector General (OIG), is soliciting proposals to establish an open-end contract for the implementation of a secure, cloud-based case management system that supports fraud detection, investigation tracking, evidence management, and case lifecycle management per the attached documents. The work includes software licensing, case management system implementation, software maintenance and support, and technical assistance. The submission deadline is January 6, 2026, at 13:30. Questions regarding the solicitation must be submitted in writing by December 19, 2025. Online responses are prohibited.
Year 1: Case Management System, Year 1: Software Maintenance and Support, Year 1: Technical Assistance, Year 2: Software Maintenance and Support, Year 2: Technical Assistance, Year 3: Software Maintenance and Support, Year 3: Technical Assistance, Year 4: Software Maintenance and Support, Year 4: Technical Assistance
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Summary
The State of West Virginia Department of Administration Purchasing Division, on behalf of the West Virginia Office of Inspector General (OIG), is soliciting proposals to establish an open-end contract for the implementation of a secure, cloud-based case management system that supports fraud detection, investigation tracking, evidence management, and case lifecycle management per the attached documents.
The work includes software licensing, case management system implementation, software maintenance and support, and technical assistance. The submission deadline is January 6, 2026, at 13:30. Questions regarding the solicitation must be submitted in writing by December 19, 2025. Online responses are prohibited.
REQUIRED DELIVERABLES
9- Year 1: Case Management System
- Year 1: Software Maintenance and Support
- Year 1: Technical Assistance
- Year 2: Software Maintenance and Support
- Year 2: Technical Assistance
- Year 3: Software Maintenance and Support
- Year 3: Technical Assistance
- Year 4: Software Maintenance and Support
- Year 4: Technical Assistance
REQUIRED ATTACHMENTS
Signed addenda, Addendum Acknowledgement Form
- Submit to
- PO Box 50130, 2019 Washington Street, East, Charleston, WV 25305-0130
- Scope location
- Charleston, WV
- Reported agency
- State of West Virginia
Questions about this RFP
How do I respond to this RFP from West Virginia Department of Administration Purchasing Division | State of West Virginia?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is January 6, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: PO Box 50130, 2019 Washington Street, East, Charleston, WV 25305-0130. For questions, contact Crystal G Hustead.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including West Virginia Department of Administration Purchasing Division | State of West Virginia in WV, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Crystal G Hustead at (304) 558-2402. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Year 1: Case Management System, Year 1: Software Maintenance and Support, Year 1: Technical Assistance, Year 2: Software Maintenance and Support, Year 2: Technical Assistance, Year 3: Software Maintenance and Support, Year 3: Technical Assistance, Year 4: Software Maintenance and Support, Year 4: Te. Proposals should clearly address how each deliverable will be met.
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Where can I find more RFPs from West Virginia Department of Administration Purchasing Division | State of West Virginia?
All active and historical solicitations from West Virginia Department of Administration Purchasing Division | State of West Virginia are tracked and searchable. As a state agency, West Virginia Department of Administration Purchasing Division | State of West Virginia regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 4 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Signed addenda, Addendum Acknowledgement Form. Review the full document from West Virginia Department of Administration Purchasing Division | State of West Virginia for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Charleston, WV. Review the full solicitation for detailed scope requirements.