State of Tennessee Customer Relationship Management Platform RFI #30901-64526
Tennessee Highway Patrol | State of TennesseeState · Nashville, TN- Due
- Feb 13, 2026
- Deadline passed
- Posted
- Jan 6, 2026
- Primary contact
- Dawn Rochelle
- (615) 253-8770
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Summary
The State of Tennessee Department of Treasury is seeking information for a comprehensive, scalable, and user-friendly Customer Relationship Management (CRM) solution to manage constituent, legislator, and agency interactions.
The goal is to streamline communication, enhance service delivery, and improve operational efficiency. Approximately 100 users are anticipated.
- Submit to
- [email protected]
- Reported agency
- State of Tennessee Department of Treasury
Questions about this RFI
How do I respond to this RFI from Tennessee Highway Patrol | State of Tennessee?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is February 13, 2026. Submissions should be delivered to: [email protected]. For questions, contact Dawn Rochelle.
Can small businesses or minority-owned firms bid on this RFI?
Most government agencies, including Tennessee Highway Patrol | State of Tennessee in TN, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFI submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Dawn Rochelle at (615) 253-8770. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from Tennessee Highway Patrol | State of Tennessee?
All active and historical solicitations from Tennessee Highway Patrol | State of Tennessee are tracked and searchable. As a state agency, Tennessee Highway Patrol | State of Tennessee regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFI?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Tennessee Highway Patrol | State of Tennessee for the complete list.