Santa Fe Irrigation District 2026 AMI Customer Facing Portal Professional Services RFP
Santa Fe Irrigation DistrictUtility District · Rancho Santa Fe, CA- Due
- Sep 17, 2026
- Deadline passed
- Posted
- Apr 13, 2026
- Contract term
- 2 years
- Primary contact
- Mackenzie Christie
The 30-second brief
The Santa Fe Irrigation District (District) is seeking proposals for a new cloud-hosted Automated Meter Infrastructure (AMI) customer and utility facing portal. The project aims to replace the existing Sensus customer-facing portal and enhance utility-facing analytics. Key requirements include near real-time water usage visibility, AI-driven leak detection, predictive bill forecasting for a bi-monthly billing structure, and integration with the District's existing Sensus fixed-base AMI, Xpress Bill Pay (SSO), and ERP systems. The selected firm will be awarded a two-year contract with three one-year renewal options. Proposals are due electronically by May 11, 2026, at 2:00 p.m. PDT. A question deadline is set for April 23, 2026. Implementation is expected to begin July 1, 2026, and take approximately six months.
Cloud-hosted web portal, IOS mobile app, Android mobile app, Data migration (3 years historical), Security policies, Project schedule, Cost estimate, Organizational chart, References
Required Items (30%), Requested/Optional Items (20%), Potential Future Items (10%), Vendor Qualifications (20%), Price (20%)
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Summary
The Santa Fe Irrigation District (District) is seeking proposals for a new cloud-hosted Automated Meter Infrastructure (AMI) customer and utility facing portal.
The project aims to replace the existing Sensus customer-facing portal and enhance utility-facing analytics. Key requirements include near real-time water usage visibility, AI-driven leak detection, predictive bill forecasting for a bi-monthly billing structure, and integration with the District's existing Sensus fixed-base AMI, Xpress Bill Pay (SSO), and ERP systems. The selected firm will be awarded a two-year contract with three one-year renewal options. Proposals are due electronically by May 11, 2026, at 2:00 p.m. PDT. A question deadline is set for April 23, 2026. Implementation is expected to begin July 1, 2026, and take approximately six months.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
9- Cloud-hosted web portal
- IOS mobile app
- Android mobile app
- Data migration (3 years historical)
- Security policies
- Project schedule
- Cost estimate
- Organizational chart
- References
REQUIRED ATTACHMENTS
12- Proposal Letter
- Executive Summary
- Project Understanding and Approach
- Scope of Work
- Project Schedule
- Qualifications of Key Personnel
- Relevant Experience
- Organizational Structure
- Level of Effort
- Management Plan
- References
- Cost Estimate
REQUIRED STAFFING
Project Manager, staff classifications
- Submit to
- [email protected]
- Duration
- 60 months
- Scope location
- Rancho Santa Fe, CA
Questions about this RFP
How do I respond to this RFP from Santa Fe Irrigation District?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 17, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Mackenzie Christie.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Santa Fe Irrigation District in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Mackenzie Christie. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Project Manager, staff classifications. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Cloud-hosted web portal, IOS mobile app, Android mobile app, Data migration (3 years historical), Security policies, Project schedule, Cost estimate, Organizational chart, References. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Required Items (30%), Requested/Optional Items (20%), Potential Future Items (10%), Vendor Qualifications (20%), Price (20%)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Santa Fe Irrigation District?
All active and historical solicitations from Santa Fe Irrigation District are tracked and searchable. As a utility district agency, Santa Fe Irrigation District regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 2 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Proposal Letter, Executive Summary, Project Understanding and Approach, Scope of Work, Project Schedule, Qualifications of Key Personnel, Relevant Experience, Organizational Structure, Level of Effort. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Santa Fe Irrigation District for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Rancho Santa Fe, CA. Review the full solicitation for detailed scope requirements.