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New Hanover County Schools Captioning Services RFP 218-6-27

New Hanover County Schools logoNew Hanover County Schools
Due
Aug 10, 2026
Deadline passed
Posted
Jul 27, 2026
Contract term
1 year
Primary contact
Brad Lackey
(910) 254-4417

The 30-second brief

What they're buying

New Hanover County Schools is soliciting proposals for TypeWell Real-Time Transcription Services for students with disabilities for the 2026-2027 school year, with renewal options. Proposals are due August 10, 2026.

What you must deliver

Real-time transcription, IEP meeting participation, Transcripts upon request

How it's scored

Scope of Services (30), Services Approach (15), Quality of Personnel (20), Background Experience and Capacity (20), References (10), Additional Capabilities (5)

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Summary

New Hanover County Schools is soliciting proposals for TypeWell Real-Time Transcription Services for students with disabilities for the 2026-2027 school year, with renewal options. Proposals are due August 10, 2026.

EVALUATION CRITERIA

Scope of Services30
Services Approach15
Quality of Personnel20
Background Experience and Capacity20
References10
Additional Capabilities5

REQUIRED DELIVERABLES

3
  • Real-time transcription
  • IEP meeting participation
  • Transcripts upon request
Submit to
2814 Carolina Beach Road, Wilmington North Carolina 28412
Scope location
Wilmington, North Carolina

Questions about this RFP

How do I respond to this RFP from New Hanover County Schools?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 10, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: 2814 Carolina Beach Road, Wilmington North Carolina 28412. For questions, contact Brad Lackey.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including New Hanover County Schools in NC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Brad Lackey at (910) 254-4417. Questions and answers are typically shared with all prospective bidders.

What are the key deliverables?

The solicitation specifies the following deliverables: Real-time transcription, IEP meeting participation, Transcripts upon request. Proposals should clearly address how each deliverable will be met.

Show 5 more questions

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Scope of Services (30), Services Approach (15), Quality of Personnel (20), Background Experience and Capacity (20), References (10), Additional Capabilities (5)" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from New Hanover County Schools?

All active and historical solicitations from New Hanover County Schools are tracked and searchable. As a school agency, New Hanover County Schools regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 1 year. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from New Hanover County Schools for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Wilmington, North Carolina. Review the full solicitation for detailed scope requirements.

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