New Hanover County Schools Managed Print Services RFP 218-5-27 2026
New Hanover County SchoolsSchool · Wilmington, NC- Due
- Sep 17, 2026
- Deadline passed
- Posted
- Aug 17, 2026
- Contract term
- 3 years
- Primary contact
- Brad Lackey
- (910) 254-4417
The 30-second brief
New Hanover County Schools seeks a fixed-cost lease for a fleet of multifunction devices and printers, including maintenance and supplies. The 3-year contract covers approximately 37 million annual impressions across 485+ devices.
Technical Proposal, Cost Proposal, Sample Reports, Implementation Plan, Training Plan, Security Documentation
Cost and Pricing Model (20), Security Compliance and Risk Management (20), Technical Solution and Infrastructure Fit (15), Service and Support (15), Equipment Functionality and Workflow Capacity (10), Implementation and Training Plan (10), Reporting and Account Management (5), Vendor Qualifications (5)
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Summary
New Hanover County Schools seeks a fixed-cost lease for a fleet of multifunction devices and printers, including maintenance and supplies. The 3-year contract covers approximately 37 million annual impressions across 485+ devices.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
6- Technical Proposal
- Cost Proposal
- Sample Reports
- Implementation Plan
- Training Plan
- Security Documentation
- Submit to
- 2814 Carolina Beach Road, Wilmington North Carolina 28412
- Scope location
- Wilmington, North Carolina
Questions about this RFP
How do I respond to this RFP from New Hanover County Schools?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 17, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: 2814 Carolina Beach Road, Wilmington North Carolina 28412. For questions, contact Brad Lackey.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including New Hanover County Schools in NC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Brad Lackey at (910) 254-4417. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Technical Proposal, Cost Proposal, Sample Reports, Implementation Plan, Training Plan, Security Documentation. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Cost and Pricing Model (20), Security Compliance and Risk Management (20), Technical Solution and Infrastructure Fit (15), Service and Support (15), Equipment Functionality and Workflow Capacity (10),..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from New Hanover County Schools?
All active and historical solicitations from New Hanover County Schools are tracked and searchable. As a school agency, New Hanover County Schools regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from New Hanover County Schools for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Wilmington, North Carolina. Review the full solicitation for detailed scope requirements.