MTA-HQ Beacon Maintenance & Support IFB 00554725-1
Metropolitan Transportation Authority | State of New YorkState · New York, NY- Due
- Sep 8, 2026
- Deadline passed
- Posted
- Aug 13, 2026
- Contract term
- 3 years
- Primary contact
- Rich Gregory
- (646) 376-0123 ext 3
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Summary
MTA-HQ is advertising for Beacon Maintenance & Support services under solicitation SSE #: 00554725-1.
The contract includes ongoing maintenance support services, specifically providing a Technical Support Specialist (TSS) available 24/7 via phone and email for engineering support and troubleshooting. Requirements include a 15-minute guaranteed telephone response time and one-day email response. The contractor will perform technical investigations on incidents and repeated faults, providing short-term and long-term recommendations while complying with Cybersecurity policies. The estimated value range is $1M - $5M for a term of 3 years plus two one-year options. Bids are due by September 8, 2026.
- Submit to
- Submit via secure portal at https://www.mymta.info/vendor
- Duration
- 60 months
- Scope location
- MTA agencies
- Reported agency
- MTA-HQ
Questions about this IFB
How do I respond to this IFB from Metropolitan Transportation Authority | State of New York?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 8, 2026. Submissions should be delivered to: Submit via secure portal at https://www.mymta.info/vendor. For questions, contact Rich Gregory.
Can small businesses or minority-owned firms bid on this IFB?
Most government agencies, including Metropolitan Transportation Authority | State of New York in NY, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the IFB submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Rich Gregory at (646) 376-0123 ext 3. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from Metropolitan Transportation Authority | State of New York?
All active and historical solicitations from Metropolitan Transportation Authority | State of New York are tracked and searchable. As a state agency, Metropolitan Transportation Authority | State of New York regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this IFB?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Metropolitan Transportation Authority | State of New York for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: MTA agencies. Review the full solicitation for detailed scope requirements.