Maryland Health Benefit Exchange - Zscaler Subscription Renewal IFB BPM055150 (2026)
Maryland Health Benefit Exchange | State of MarylandState · Baltimore, MD- Due
- Mar 9, 2026
- Deadline passed
- Posted
- Feb 5, 2026
- Contract term
- 1 year
- Primary contact
- Tracey D. Gamble
- 410547152
The 30-second brief
The Maryland Health Benefit Exchange is soliciting competitive sealed bids (firm fixed price) for a 12-month Zscaler license subscription starting April 17, 2026 through April 16, 2027. Required software and services include ZPA Clientless Access Platform, Zscaler Support Essentials - Federal, Zscaler Platform, Zscaler Inline Cyber Threat Protection, ZDX Advanced, Zscaler Education Units, and Zero Trust App Segments under solicitation number BPM055150. Premium support requirements include 24/7/365 access, phone, web portal, admin console, and chatbot access, alongside specified P1 through P4 response service level agreements. Bidders must be authorized to resell Zscaler licenses and submit manufacturer authorization proof. The submission deadline is March 9, 2026, at 11:00 AM Eastern Standard Time via eMaryland Marketplace Advantage (eMMA). A virtual pre-bid conference is scheduled for February 20, 2026, at 12:30 PM, with registration required.
ZPA-CLIENTLESS-PLATFORM-GCM-100 ZPA Clientless Access Platform (Quantity 200), ZCES-SUP-FED-ESS-GCM-1 Zscaler Support Essentials - Federal (Quantity 1), ZS-PLATFORM-GCM-1 Zscaler Platform (Quantity 275), ZS-CTP-2-GCM-1 Zscaler Inline Cyber Threat Protection (Quantity 275), ZDX-ADVANCED-GCM-1 ZDX Advanced (Quantity 275), ZCES-EDU-UNIT-GCM-1 Zscaler Education Units (Quantity 10), ZT-APP-SEG-100-GCM-1 Zero Trust App Segments (Quantity 275)
Total Bid Price
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Summary
The Maryland Health Benefit Exchange is soliciting competitive sealed bids (firm fixed price) for a 12-month Zscaler license subscription starting April 17, 2026 through April 16, 2027.
Required software and services include ZPA Clientless Access Platform, Zscaler Support Essentials - Federal, Zscaler Platform, Zscaler Inline Cyber Threat Protection, ZDX Advanced, Zscaler Education Units, and Zero Trust App Segments under solicitation number BPM055150. Premium support requirements include 24/7/365 access, phone, web portal, admin console, and chatbot access, alongside specified P1 through P4 response service level agreements. Bidders must be authorized to resell Zscaler licenses and submit manufacturer authorization proof. The submission deadline is March 9, 2026, at 11:00 AM Eastern Standard Time via eMaryland Marketplace Advantage (eMMA). A virtual pre-bid conference is scheduled for February 20, 2026, at 12:30 PM, with registration required.
EVALUATION CRITERIA
Total Bid Price
REQUIRED DELIVERABLES
7- ZPA-CLIENTLESS-PLATFORM-GCM-100 ZPA Clientless Access Platform (Quantity 200)
- ZCES-SUP-FED-ESS-GCM-1 Zscaler Support Essentials - Federal (Quantity 1)
- ZS-PLATFORM-GCM-1 Zscaler Platform (Quantity 275)
- ZS-CTP-2-GCM-1 Zscaler Inline Cyber Threat Protection (Quantity 275)
- ZDX-ADVANCED-GCM-1 ZDX Advanced (Quantity 275)
- ZCES-EDU-UNIT-GCM-1 Zscaler Education Units (Quantity 10)
- ZT-APP-SEG-100-GCM-1 Zero Trust App Segments (Quantity 275)
REQUIRED ATTACHMENTS
6- Transmittal Letter
- Minimum Qualifications Documentation
- Attachment D - Bid Price Form
- Attachment B - Bid/Proposal Affidavit
- Attachment E - Federal Funds Attachment
- Attachment E-1 - Certification Against Lobbying
- Submit to
- https://procurement.maryland.gov/emma-qrgs/
- Scope location
- Baltimore, MD
- Reported agency
- Maryland Health Benefit Exchange
Questions about this IFB
How do I respond to this IFB from Maryland Health Benefit Exchange | State of Maryland?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 9, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://procurement.maryland.gov/emma-qrgs/. For questions, contact Tracey D. Gamble.
Can small businesses or minority-owned firms bid on this IFB?
Most government agencies, including Maryland Health Benefit Exchange | State of Maryland in MD, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the IFB submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Tracey D. Gamble at 410547152. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: ZPA-CLIENTLESS-PLATFORM-GCM-100 ZPA Clientless Access Platform (Quantity 200), ZCES-SUP-FED-ESS-GCM-1 Zscaler Support Essentials - Federal (Quantity 1), ZS-PLATFORM-GCM-1 Zscaler Platform (Quantity 275), ZS-CTP-2-GCM-1 Zscaler Inline Cyber Threat Protection (Quantity 275), ZDX-ADVANCED-GCM-1 ZDX Adv. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Total Bid Price" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Maryland Health Benefit Exchange | State of Maryland?
All active and historical solicitations from Maryland Health Benefit Exchange | State of Maryland are tracked and searchable. As a state agency, Maryland Health Benefit Exchange | State of Maryland regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this IFB?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Transmittal Letter, Minimum Qualifications Documentation, Attachment D - Bid Price Form, Attachment B - Bid/Proposal Affidavit, Attachment E - Federal Funds Attachment, Attachment E-1 - Certification. Review the full document from Maryland Health Benefit Exchange | State of Maryland for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Baltimore, MD. Review the full solicitation for detailed scope requirements.